Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
4186-01248 Roseville, CA F 11.4
4186-04014 Fontana, CA F 11.4
26197 Store 26197 Vandalia, OH F 11.3
30331 Store 30331 Hartland, ME F 11.3
4186-03471 Selden, NY F 11.3
4186-02212 Moore, OK F 11.3
6140-61400216 Springfield, MA F 11.2
6140-61400330 Orange, CT F 11.2
61400124 Ri124 Woonsocket Woonsocket, RI F 11.2
6140-61400102 Lincoln, RI F 11.2
6140-61400409 Concord, NH F 11.2
23613 Store 23613 Port Huron, MI F 11.2
61400407 Nh407 Portsmouth Portsmouth, NH F 11.2
4186-28513 Belleville, NJ F 11.1
61400317 Ct317 Seymour Seymour, CT F 11.1
4186-02428 Northport, AL F 11.1
4186-01776 Watchung, NJ F 11.1
29358 Store 29358 Challis, ID F 11.0
4186-04137 Hanover, MD F 11.0
4186-01411 Rotterdam, NY F 11.0
4186-08633 Ham Lake, MN F 11.0
31060 Store 31060 Fayetteville, GA F 11.0
4186-03610 Arlington, TX F 11.0
4186-07245 Farmington, MN F 11.0
31438 Store 31438 Keithville, LA F 10.9
4186-01619 Philadelphia, PA F 10.9
4186-01704 Montgomery Village, MD F 10.9
6140-61400237 Chicopee, MA F 10.9
25405 Store 25405 Pharr, TX F 10.9
02214 Store 02214 Hellertown, PA F 10.9
6140-61400426 St. Johnsbury, VT F 10.9
26303 Store 26303 Trenton, MI F 10.9
29299 Store 29299 Spring Hill, FL F 10.9
4186-03168 Manchester, CT F 10.9
30847 Store 30847 Newfane, NY F 10.8
28849 Store 28849 Cripple Creek, CO F 10.8
61400603 Pa603wilkes-Barre Wilkes-Barre, PA F 10.8
26457 Store 26457 Pharr, TX F 10.8
4186-04050 Faribault, MN F 10.8
4186-02381 Great Bend, KS F 10.8
03654 Store 03654 Plaistow, NH F 10.7
32465 Store 32465 Batavia, OH F 10.7
6140-61400427 Rutland, VT F 10.7
4186-01680 Silver Spring, MD F 10.7
4186-01264 Hayward, CA F 10.6
4186-04040 Thornton, CO F 10.6
25161 Store 25161 Jacksonville, FL F 10.6
00754 Store 00754 Oak Lawn, IL F 10.6
30889 Store 30889 Cordele, GA F 10.6
4186-04629 Nashville, TN F 10.6
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Safety grades are a transparent derived index PlainSafetyScore computes from public OSHA and BLS data, not an official OSHA rating. Read our methodology - how this data is sourced, computed, and verified.

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.