Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
27114 Store 27114 Jersey City, NJ C 0.0
27141 Store 27141 Kansas City, MO C 0.0
27144 Store 27144 Custer, SD C 0.0
27161 Store 27161 Kincheloe, MI C 0.0
27190 Store 27190 North Miami, FL C 0.0
27248 Store 27248 Dorchester, MA C 0.0
27288 Store 27288 Warren, OH C 0.0
27298 Store 27298 Hartshorne, OK C 0.0
27323 Store 27323 Clayton, NY C 0.0
27369 Store 27369 Deland, FL C 0.0
27379 Store 27379 Dallas, TX C 0.0
27389 Store 27389 Flint, MI C 0.0
27400 Store 27400 Pawhuska, OK C 0.0
27429 Store 27429 Capitol Heights, MD C 0.0
27445 Store 27445 Elko, NV C 0.0
27447 Store 27447 Russellville, OH C 0.0
27453 Store 27453 Manton, MI C 0.0
27460 Store 27460 Ely, NV C 0.0
27486 Store 27486 Castalia, NC C 0.0
27496 Store 27496 Turbeville, SC C 0.0
27542 Store 27542 Okemah, OK C 0.0
27548 Store 27548 Durham, NC C 0.0
27558 Store 27558 Wyandotte, MI C 0.0
27604 Store 27604 Haverhill, MA C 0.0
27613 Store 27613 Sturgis, KY C 0.0
27621 Store 27621 Houston, TX C 0.0
27664 Store 27664 Saginaw, MI C 0.0
27697 Store 27697 Gila Bend, AZ C 0.0
27779 Store 27779 Tampa, FL C 0.0
27786 Store 27786 El Paso, TX C 0.0
27808 Store 27808 Oklahoma City, OK C 0.0
27923 Store 27923 Eagle Butte, SD C 0.0
27932 Store 27932 Fort Lauderdale, FL C 0.0
27955 Store 27955 Gatlinburg, TN C 0.0
27959 Store 27959 Bacliff, TX C 0.0
27983 Store 27983 Woodlyn, PA C 0.0
28063 Store 28063 Boston, MA C 0.0
28071 Store 28071 Houston, TX C 0.0
28082 Store 28082 Springfield, MA C 0.0
28091 Store 28091 Fayettville, NC C 0.0
28133 Store 28133 Fort Worth, TX C 0.0
28164 Store 28164 Gonzales, LA C 0.0
28176 Store 28176 Baltimore, MD C 0.0
28192 Store 28192 Marrero, LA C 0.0
28207 Store 28207 Fort Yates, ND C 0.0
28268 Store 28268 Harper Woods, MI C 0.0
28329 Store 28329 Thermopolis, WY C 0.0
28334 Store 28334 Newark, NJ C 0.0
28341 Store 28341 Harrells, NC C 0.0
28399 Store 28399 Three Oaks, MI C 0.0
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.