Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
28422 Store 28422 Grand Rapids, MI C 0.0
28546 Store 28546 San Antonio, TX C 0.0
28553 Store 28553 Gulfport, MS C 0.0
28599 Store 28599 Fredericksburg, VA C 0.0
28634 Store 28634 Apopka, FL C 0.0
28637 Store 28637 Lehigh Acres, FL C 0.0
28674 Store 28674 Huber Heights, OH C 0.0
28704 Store 28704 Hialeah, FL C 0.0
28708 Store 28708 Detroit, MI C 0.0
28750 Store 28750 Blackwood, NJ C 0.0
28786 Store 28786 Marion, IN C 0.0
28798 Store 28798 Wallingford, VT C 0.0
28808 Store 28808 Rialto, CA C 0.0
28839 Store 28839 Mt Vernon, NY C 0.0
28841 Store 28841 Alberta, VA C 0.0
28846 Store 28846 China Grove, NC C 0.0
28858 Store 28858 Lovelock, NV C 0.0
28878 Store 28878 Independence, KY C 0.0
28912 Store 28912 Holiday, FL C 0.0
28990 Store 28990 Fort Lauderdale, FL C 0.0
28996 Store 28996 Hemet, CA C 0.0
28997 Store 28997 Detroit, MI C 0.0
29041 Store 29041 Grand Prairie, TX C 0.0
29094 Store 29094 Commerce City, CO C 0.0
29172 Store 29172 Miami, FL C 0.0
29186 Store 29186 Ludowici, GA C 0.0
29197 Store 29197 Avenal, CA C 0.0
29204 Store 29204 Selma, CA C 0.0
29218 Store 29218 Channelview, TX C 0.0
29239 Store 29239 El Paso, TX C 0.0
29272 Store 29272 Madison, ME C 0.0
29295 Store 29295 Pomona, CA C 0.0
29304 Store 29304 Weedville, PA C 0.0
29310 Store 29310 Madera, CA C 0.0
29372 Store 29372 Horizon City, TX C 0.0
29390 Store 29390 Chariton, IA C 0.0
29416 Store 29416 Visalia, CA C 0.0
30020 Store 30020 Union City, NJ C 0.0
30111 Store 30111 Bridgeport, CT C 0.0
30121 Store 30121 Salmon, ID C 0.0
30127 Store 30127 Grand Rapids, MI C 0.0
30148 Store 30148 Cedar City, UT C 0.0
30164 Store 30164 Port St. Lucie, FL C 0.0
30180 Store 30180 Fresno, CA C 0.0
30208 Store 30208 Brooklyn, NY C 0.0
30238 Store 30238 Brawley, CA C 0.0
30250 Store 30250 Palmdale, CA C 0.0
30277 Store 30277 Mulberry, FL C 0.0
30336 Store 30336 Killeen, TX C 0.0
30339 Store 30339 Detroit, MI C 0.0
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.