Industry profile · NAICS 455219
Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise
Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.
- 2,779
- Employers
- 6.8
- Avg TCR
- 3.4
- BLS benchmark
- 4,656
- Injuries
The industry picture
Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.
- 6.8
- avg TCR · reporting employers
- 3.4
- BLS national benchmark
- 2,779
- employers reporting
- 4,656
- recordable injuries
OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.
What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals
The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.
The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.
The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.
Employers in this industry, by injury rate
Page 47 of 56| Employer | Location | Grade | Avg TCR |
|---|---|---|---|
| 31413 Store 31413 | Methuen, MA | C | 0.0 |
| 31470 Store 31470 | Moncks Corner, SC | C | 0.0 |
| 31497 Store 31497 | New Bedford, MA | C | 0.0 |
| 31501 Store 31501 | Oak Forest, IL | C | 0.0 |
| 31507 Store 31507 | Mclaughlin, SD | C | 0.0 |
| 31511 Store 31511 | Kansas City, KS | C | 0.0 |
| 31535 Store 31535 | Lawrence, MA | C | 0.0 |
| 31536 Store 31536 | Princeton, FL | C | 0.0 |
| 31540 Store 31540 | Euless, TX | C | 0.0 |
| 31577 Store 31577 | Natchez, MS | C | 0.0 |
| 31582 Store 31582 | Gallup, NM | C | 0.0 |
| 31591 Store 31591 | Kennard, TX | C | 0.0 |
| 31619 Store 31619 | Mckeesport, PA | C | 0.0 |
| 31623 Store 31623 | Baton Rouge, LA | C | 0.0 |
| 31649 Store 31649 | Houston, TX | C | 0.0 |
| 31662 Store 31662 | Dorchester, MA | C | 0.0 |
| 31665 Store 31665 | Barboursville, WV | C | 0.0 |
| 31667 Store 31667 | Linden, NJ | C | 0.0 |
| 31669 Store 31669 | Jacksonville, NC | C | 0.0 |
| 31700 Store 31700 | Port Arthur, TX | C | 0.0 |
| 31715 Store 31715 | Haines City, FL | C | 0.0 |
| 31718 Store 31718 | Velma, OK | C | 0.0 |
| 31719 Store 31719 | Gallup, NM | C | 0.0 |
| 31735 Store 31735 | Crowley, LA | C | 0.0 |
| 31744 Store 31744 | Miami, FL | C | 0.0 |
| 31786 Store 31786 | Phoenix, AZ | C | 0.0 |
| 31796 Store 31796 | Phoenix, AZ | C | 0.0 |
| 31816 Store 31816 | Milwaukee, WI | C | 0.0 |
| 31836 Store 31836 | Houston, TX | C | 0.0 |
| 31840 Store 31840 | Jackson, MS | C | 0.0 |
| 31842 Store 31842 | Dilley, TX | C | 0.0 |
| 31851 Store 31851 | El Paso, TX | C | 0.0 |
| 31874 Store 31874 | Fort Worth, TX | C | 0.0 |
| 31948 Store 31948 | Modesto, CA | C | 0.0 |
| 31986 Store 31986 | Wichita, KS | C | 0.0 |
| 32062 Store 32062 | Dixmoor, IL | C | 0.0 |
| 32066 Store 32066 | Porter, TX | C | 0.0 |
| 32091 Store 32091 | St. Michaels, AZ | C | 0.0 |
| 32119 Store 32119 | Dover, NC | C | 0.0 |
| 32143 Store 32143 | Amherst, VA | C | 0.0 |
| 32149 Store 32149 | Wright City, OK | C | 0.0 |
| 32157 Store 32157 | Elizabeth, NJ | C | 0.0 |
| 32178 Store 32178 | Elkton, MD | C | 0.0 |
| 32191 Store 32191 | Algodones, NM | C | 0.0 |
| 32234 Store 32234 | Ruffin, SC | C | 0.0 |
| 32250 Store 32250 | Orlando, FL | C | 0.0 |
| 32264 Store 32264 | Bishop, CA | C | 0.0 |
| 32278 Store 32278 | Needville, TX | C | 0.0 |
| 32279 Store 32279 | Chicago, IL | C | 0.0 |
| 32282 Store 32282 | Jordan, NY | C | 0.0 |
Safety grades are a transparent derived index PlainSafetyScore computes from public OSHA and BLS data, not an official OSHA rating. Read our methodology - how this data is sourced, computed, and verified.
Related
Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?
This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.
- Look up a specific employer in this industry, not just the sector average. Look up an employer
- See how this industry ranks against every other sector. Industry rankings
- Learn what an A-to-F grade requires within an industry benchmark. How grades work
Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.
Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.