Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
32286 Store 32286 New London, CT C 0.0
32293 Store 32293 Viper, KY C 0.0
32304 Store 32304 Atwater, CA C 0.0
32360 Store 32360 Barboursville, WV C 0.0
32381 Store 32381 Grayson, KY C 0.0
32413 Store 32413 Bismarck, ND C 0.0
32434 Store 32434 Chavies, KY C 0.0
32482 Store 32482 Fairhaven, MA C 0.0
32509 Store 32509 Redford, MI C 0.0
32540 Store 32540 Southfield, MI C 0.0
32589 Store 32589 Heflin, AL C 0.0
32603 Store 32603 Burlington, NC C 0.0
32609 Store 32609 Swan Quarter, NC C 0.0
32611 Store 32611 Ackerman, MS C 0.0
32662 Store 32662 Dundee, NY C 0.0
32735 Store 32735 Cleveland, AL C 0.0
32739 Store 32739 Franklin, TX C 0.0
32758 Store 32758 Arcanum, OH C 0.0
32760 Store 32760 Trinity, TX C 0.0
32781 Store 32781 Linden, TN C 0.0
32782 Store 32782 Clay Center, KS C 0.0
32800 Store 32800 Edgewood, TX C 0.0
32898 Store 32898 Mccrory, AR C 0.0
32932 Store 32932 Mcbee, SC C 0.0
32954 Store 32954 Laredo, TX C 0.0
32974 Store 32974 Wister, OK C 0.0
32995 Store 32995 Naples, TX C 0.0
32997 Store 32997 Concord, GA C 0.0
33121 Store 33121 Houston, TX C 0.0
33129 Store 33129 Sebewaing, MI C 0.0
33211 Store 33211 Ringling, OK C 0.0
33303 Store 33303 Big Sandy, TX C 0.0
33397 Store 33397 Augusta, ME C 0.0
33410 Store 33410 Clifton, TX C 0.0
33432 Store 33432 Stroud, OK C 0.0
33493 Store 33493 Waverly, TN C 0.0
61400110 Ri110 Warren Warren, RI C 0.0
61400118 Ri118buttonwoods Warwick, RI C 0.0
61400122 Ri122 Pawtucket Pawtucket, RI C 0.0
61400208 Ma208 Holyoke Holyoke, MA C 0.0
61400221 Ma221 Marshfield Marshfield, MA C 0.0
61400224 Ma224 Seekonk Seekonk, MA C 0.0
61400227 Ma227 Taunton Taunton, MA C 0.0
61400231 Ma231 Dennisport Dennisport, MA C 0.0
61400246 Ma246 North Adams North Adams, MA C 0.0
61400250 Ma250 Bedford Bedford, MA C 0.0
61400301 Ct301 Ledyard Ledyard, CT C 0.0
61400314 Ct314 Naugatuck Naugatuck, CT C 0.0
61400328 Ct328 Waterford Waterford, CT C 0.0
61400332 Ct332 Litchfield Litchfield, CT C 0.0
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.