Mail and Parcel Delivery · California
055099-Customer Care Center - Ca
Los Angeles, CA · ~510 workers · 5 years of OSHA Injury Tracking Application data.
- B
- Good Safety Record
- 2.5
- Avg TCR
- 4.5
- Industry avg
- 0
- Fatalities
The verdict
055099-Customer Care Center - Ca runs at 57% of its industry's injury rate - safer than the typical Mail and Parcel Delivery workplace, earning a grade B.
055099-Customer Care Center - Ca: 2.5 TCR = 57% of Mail and Parcel Delivery BLS 4.5 · 5y Form 300A (see methodology below)
055099-Customer Care Center - Ca safety composite
055099-Customer Care Center - Ca scores strongest on total case rate (tcr) (safer than 92% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
79/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- A 2.55 per 100 workers
Safer than 92% of industry peers
- DART rate
- B 0.85 per 100 workers
Safer than 85% of industry peers
- Fatalities
- D 0
Safer than 51% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
TCR Δ
−3.2
2017→2022
055099-Customer Care Center - Ca injury rate improved
055099-Customer Care Center - Ca's TCR fell 3.2 from 4.1 in 2017 to 0.8 in 2022. Peak filing year was 2017 at 4.1 TCR. In 2022, DART was 0.33× this establishment's average TCR (severity share of cases).
2017=4.1 · 2018=3.5 · 2019=3.1 · 2020=1.3 · 2022=0.8
OSHA ITA Form 300A scorecard
Establishment book 491110 · Los Angeles, CA AT/BELOW-IND · MID
Grade B · TCR 2.5 · 57% of ind
- DART 0.8 DART
- RANK #94/1240
- PHOTO LOG CHICAGO NDC_1558…
- BOOK 5y book
- INJ 44 inj
- SIZE ~510 FTE
Nearest TCR peer: LOG CHICAGO NDC_1558200 (0.0 TCR gap)
Read with this employer → · Industry book → · California employers → · Look up another →
055099-Customer Care Center - Ca in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
055099-Customer Care Center - Ca
2.5 TCR
- LOG CHICAGO ND
LOG CHICAGO NDC_1558200
2.5 TCR
- NORTH BAY DIBE
NORTH BAY DIBERVILLE_1438082
2.5 TCR
- BURTON_1437114
BURTON_1437114
2.5 TCR
- JESUP_1368430
JESUP_1368430
2.5 TCR
What this shows 055099-Customer Care Center - Ca averages 2.5 TCR (57% of the Mail and Parcel Delivery BLS benchmark).
055099-Customer Care Center - Ca TCR series: 2017=4.1 · 2018=3.5 · 2019=3.1 · 2020=1.3 · 2022=0.8 · BLS 4.5
Where 055099-Customer Care Center - Ca falls in its industry
13,818 Mail and Parcel Delivery establishmentsSafer than 92% of graded establishments in this industry, whose median TCR is 6.8.
Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #94 safest of 1240 Mail and Parcel Delivery employers in California.
055099-Customer Care Center - Ca has more employees than the Mail and Parcel Delivery median and a lower injury rate than the industry's median TCR of 6.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2022 | 0.8 | 0.8 | 6 | 0 | 0 |
| 2020 | 1.3 | 1.3 | 5 | 1 | 0 |
| 2019 | 3.1 | 3.1 | 12 | 2 | 0 |
| 2018 | 3.5 | 3.2 | 11 | 2 | 0 |
| 2017 | 4.1 | 3.6 | 10 | 6 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
491110 · CA · Los Angeles
13,818 Mail and Parcel Delivery employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 2,064 employers in Los Angeles, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | LOG CHICAGO NDC_1558200 | 2.5 TCR |
| NAICS-TCR | NORTH BAY DIBERVILLE_1438082 | 2.5 TCR |
| NAICS-TCR | BURTON_1437114 | 2.5 TCR |
| NAICS-TCR | JESUP_1368430 | 2.5 TCR |
| STATE-SIZE | ITT Aerospace Controls Valencia | 510 FTE |
| STATE-SIZE | Division 15 | 510 FTE |
| STATE-SIZE | Derrel's Mini Storage | 510 FTE |
| STATE-SIZE | Inclusive Education & Community Partnership | 510 FTE |
| CITY-NEAR | Live Nation Worldwide, Inc. | 50,317 FTE |
| CITY-NEAR | UC Los Angeles | 40,333 FTE |
| CITY-NEAR | LADWP | 11,717 FTE |
| CITY-NEAR | Los Angeles Department of Water and Power | 10,346 FTE |
| NAT-TCR | Greif Wright City | 2.5 TCR |
| NAT-TCR | 9277-104 Arrabelle at Vail Square | 2.5 TCR |
| NAT-TCR | 1932 VGS - Owosso, MI FF, LLC #38-2750461 | 2.5 TCR |
| NAT-TCR | 380812-Blacklick Po | 2.5 TCR |
| NAT-SIZE | 9277-675 Crested Butte Mtn | 510 FTE |
| NAT-SIZE | 2573-MN022 | 510 FTE |
| NAT-SIZE | IKEA SSC / Call Center | 510 FTE |
| NAT-SIZE | 5160 Winston-Salem Manufacturing | 510 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.