Customer service call centers · Nebraska

Alorica Business Solutions

Alorica, NE · ~190 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.9
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Alorica Business Solutions runs at 33% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Alorica Business Solutions: 0.9 TCR = 33% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

Alorica Business Solutions safety composite

Alorica Business Solutions scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on total case rate (tcr) (safer than 47%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

58/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 0.86 per 100 workers

Safer than 47% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Alorica Business Solutions held a steady TCR band

Alorica Business Solutions's TCR held near 0.1 from 0.9 in 2016 to 0.9 in 2018. Peak filing year was 2016 at 0.9 TCR. In 2018, DART was 0× this establishment's average TCR (severity share of cases).

2016=0.9 · 2017=0.8 · 2018=0.9

OSHA ITA Form 300A scorecard

Establishment book 561422 · Alorica, NE AT/BELOW-IND · MID

Grade A · TCR 0.9 · 33% of ind

  • DART 0.0 DART
  • RANK #2/5
  • PHOTO AAA Club Alliance - …
  • BOOK 3y book
  • INJ 4 inj
  • SIZE ~190 FTE

Nearest TCR peer: AAA Club Alliance - Newark Operations Center (0.0 TCR gap)

Read with this employer → · Industry book → · Nebraska employers → · Look up another →

Alorica Business Solutions in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Alorica Business Solutions averages 0.9 TCR (33% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Alorica Business Solutions TCR series: 2016=0.9 · 2017=0.8 · 2018=0.9 · BLS 2.6

Where Alorica Business Solutions falls in its industry

159 Customer service call centers establishments

Safer than 47% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Nebraska alone (the establishments it most directly competes with for workers and contracts): ranked #2 safest of 5 Customer service call centers employers in Nebraska.

Alorica Business Solutions (190 employees, TCR 0.9) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Alorica Business Solutions
Alorica Business Solutions (190 employees, TCR 0.9) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Alorica Business Solutions has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2018 0.9 0.0 1 0 0
2017 0.8 0.0 2 0 0
2016 0.9 0.0 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · NE · Alorica

159 Customer service call centers employers nationwide with a credible TCR · 3,594 rated employers in Nebraska with headcount on file · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR AAA Club Alliance - Newark Operations Center 0.9 TCR
NAICS-TCR Startek - Myrtle Beach, SC 0.8 TCR
NAICS-TCR Genentech Portland 0.8 TCR
NAICS-TCR NHC - Airport United Airlines Offices 0.9 TCR
STATE-SIZE White Castle Lincoln 190 FTE
STATE-SIZE Lincoln Office 190 FTE
STATE-SIZE 615-00300 190 FTE
STATE-SIZE 8146 190 FTE
NAT-TCR JFK-SALLC 0.9 TCR
NAT-TCR Anchor - Milford 0.9 TCR
NAT-TCR Dome Corporation of North America 0.9 TCR
NAT-TCR Express Scripts Pharmacy, Inc. Columbus OH 0.9 TCR
NAT-SIZE Jordan Forest Products Barnesville 190 FTE
NAT-SIZE ArcelorMittal Corporate - Research & Development 190 FTE
NAT-SIZE Hargrave Power, Inc 190 FTE
NAT-SIZE Bolingbrook (Remington Blvd.) 190 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.