Social Security Administration (SSA), federal · Washington

Auburn Teleservice Center

Name: Auburn Teleservice Center Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Auburn, WA · ~400 workers · 3 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

A
Excellent Safety Record: 1.1
Avg TCR: 3.2
Industry avg: 0
Fatalities

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The verdict

Auburn Teleservice Center runs at 33% of its industry's injury rate - far safer than the typical Social Security Administration (SSA), federal workplace, earning a grade A.

Auburn Teleservice Center: 1.1 TCR = 33% of Social Security Administration (SSA), federal BLS 3.2 · 3y Form 300A (see methodology below)

Auburn Teleservice Center safety composite

Auburn Teleservice Center scores strongest on total case rate (tcr) (safer than 70% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

58/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): C 1.06 per 100 workers

Safer than 70% of industry peers
DART rate: D 0.27 per 100 workers

Safer than 51% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Auburn Teleservice Center held a steady TCR band

Auburn Teleservice Center's TCR held near 0.1 from 1.5 in 2018 to 1.6 in 2023. In 2023, DART was 0.25× this establishment's average TCR (severity share of cases).

2018=1.5 · 2022=0.0 · 2023=1.6

OSHA ITA Form 300A scorecard

Establishment book 923130 · Auburn, WA AT/BELOW-IND · MID

Grade A · TCR 1.1 · 33% of ind

DART 0.3 DART
RANK #12/17
PHOTO CADILLAC PLACE - DHHS
BOOK 3y book
INJ 10 inj
SIZE ~400 FTE

Nearest TCR peer: CADILLAC PLACE - DHHS (0.0 TCR gap)

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This site

1.1
CADILLAC PLACE

1.1
DES Call Cente

1.1
Crisis Nursery

1.1
Children Suppo

1.1

What this shows Auburn Teleservice Center averages 1.1 TCR (33% of the Social Security Administration (SSA), federal BLS benchmark).

Auburn Teleservice Center TCR series: 2018=1.5 · 2022=0 · 2023=1.6 · BLS 3.2

Where Auburn Teleservice Center falls in its industry

169 Social Security Administration establishments

Safer than 70% of graded establishments in this industry, whose median TCR is 1.7.

Grade A

More dangerous than peersSafer than peers

Narrower to Washington alone (the establishments it most directly competes with for workers and contracts): ranked #12 safest of 17 Social Security Administration employers in Washington.

Auburn Teleservice Center (400 employees, TCR 1.1) among 29 same-industry peers, split at the industry median of 159 employees and a TCR of 1.7

Auburn Teleservice Center has more employees than the Social Security Administration (SSA), fe median and a lower injury rate than the industry's median TCR of 1.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses
2023	1.6	0.3	6	0
2022	0.0	0.0	0	0
2018	1.5	0.6	4	4

OSHA ITA peer cross-reference

Establishment peer ledger

923130 · WA · Auburn

169 Social Security Administration (SSA), federal employers nationwide with a credible TCR · 10,147 rated employers in Washington with headcount on file · 166 employers in Auburn, WA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	CADILLAC PLACE - DHHS	DETROIT, MI	1.1 TCR
NAICS-TCR	DES Call Center 1	RALEIGH, NC	1.1 TCR
NAICS-TCR	Crisis Nursery South	SACRAMENTO, CA	1.1 TCR
NAICS-TCR	Children Support Services	SANTA ANA, CA	1.1 TCR
STATE-SIZE	DAA Northwest	SPOKANE	400 FTE
STATE-SIZE	548054-SPOKANE WA P&DC	SPOKANE	400 FTE
STATE-SIZE	2032-11011600	SEATTLE	400 FTE
STATE-SIZE	Woodland Park Zoological Society	SEATTLE	400 FTE
CITY-NEAR	WA001	Auburn	4,392 FTE
CITY-NEAR	Zones, LLC	Auburn	1,684 FTE
CITY-NEAR	Muckleshoot Casino	Auburn	1,616 FTE
CITY-NEAR	Muckleshoot Indian Tribe	Auburn	1,367 FTE
NAT-TCR	Cyberpower Inc.	City of Industry, CA	1.1 TCR
NAT-TCR	North Charleston, SC	North Charleston, SC	1.1 TCR
NAT-TCR	YUSA Corporation	Washington Courthouse, OH	1.1 TCR
NAT-TCR	Datron Advanced Technologies	Simi Valley, CA	1.1 TCR
NAT-SIZE	Vitro Flat Glass	Wichita Falls, TX	400 FTE
NAT-SIZE	Redlands - Bld: 0687 - 15	Redlands, CA	400 FTE
NAT-SIZE	Ocean Spray Cranberries, Inc.	Lakeville, MA	400 FTE
NAT-SIZE	KEEN, Inc.	Portland, OR	400 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2023, 2022, 2018. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.