Customer service call centers · Oklahoma

Call Center Tulsa

Name: Call Center Tulsa Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Tulsa, OK · ~323 workers · 3 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

A
Excellent Safety Record: 0.3
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

Call Center Tulsa runs at 11% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Call Center Tulsa: 0.3 TCR = 11% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

Call Center Tulsa safety composite

Call Center Tulsa scores strongest on total case rate (tcr) (safer than 86% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

74/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): B 0.28 per 100 workers

Safer than 86% of industry peers
DART rate: B 0 per 100 workers

Safer than 76% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.8

2019→2021

Call Center Tulsa injury rate improved

Call Center Tulsa's TCR fell 0.8 from 0.8 in 2019 to 0.0 in 2021. Peak filing year was 2019 at 0.8 TCR. In 2021, DART was 0× this establishment's average TCR (severity share of cases).

2019=0.8 · 2020=0.0 · 2021=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Tulsa, OK AT/BELOW-IND · MID

Grade A · TCR 0.3 · 11% of ind

DART 0.0 DART
RANK #2/5
PHOTO PSE&G NJ - CUSTOMER …
BOOK 3y book
INJ 4 inj
SIZE ~323 FTE

Nearest TCR peer: PSE&G NJ - CUSTOMER OPERATIONS - (BILLING & REV OPS, CUSTOMER CONTACT, LCS, VP & OTHER CUST OPS) (0.0 TCR gap)

Read with this employer → · Industry book → · Oklahoma employers → · Look up another →

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0.3
PSE&G NJ - CUS

0.3
Clarksburg

0.3
Enterprise_GP7

0.3
Kollmorgen KTC

0.3

What this shows Call Center Tulsa averages 0.3 TCR (11% of the Customer service call centers BLS benchmark).

Call Center Tulsa TCR series: 2019=0.8 · 2020=0 · 2021=0 · BLS 2.6

Where Call Center Tulsa falls in its industry

159 Customer service call centers establishments

Safer than 86% of graded establishments in this industry, whose median TCR is 0.8.

Grade A

More dangerous than peersSafer than peers

Narrower to Oklahoma alone (the establishments it most directly competes with for workers and contracts): ranked #2 safest of 5 Customer service call centers employers in Oklahoma.

Call Center Tulsa (323 employees, TCR 0.3) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Call Center Tulsa has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries
2021	0.0	0.0	0
2020	0.0	0.0	0
2019	0.8	0.2	4

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · OK · Tulsa

159 Customer service call centers employers nationwide with a credible TCR · 5,320 rated employers in Oklahoma with headcount on file · 1,004 employers in Tulsa, OK · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	PSE&G NJ - CUSTOMER OPERATIONS - (BILLING & REV OPS, CUSTOMER CONTACT, LCS, VP & OTHER CUST OPS)	NEWARK, NJ	0.3 TCR
NAICS-TCR	Clarksburg	MT. CLARE, WV	0.3 TCR
NAICS-TCR	Enterprise_GP76	ST. LOUIS, MO	0.3 TCR
NAICS-TCR	Kollmorgen KTCS (LC) KL9000	RADFORD, VA	0.3 TCR
STATE-SIZE	Bama Frozen Dough	TULSA	323 FTE
STATE-SIZE	Greenleaf Nursery Co.	PARK HILL	323 FTE
STATE-SIZE	Marsau Enterprises, Inc	ENID	322 FTE
STATE-SIZE	3295	BROKEN ARROW	324 FTE
CITY-NEAR	Saint Francis Hospital, Inc.	Tulsa	6,668 FTE
CITY-NEAR	H&P IDC - U.S. Land	Tulsa	6,014 FTE
CITY-NEAR	TUL-TULSA-MAINTENANCE BASE	Tulsa	5,184 FTE
CITY-NEAR	4795-AA-TUL-TULSA-TUL-TRML	Tulsa	4,794 FTE
NAT-TCR	Ecolab	Joliet, IL	0.3 TCR
NAT-TCR	Halstead	Groton, NY	0.3 TCR
NAT-TCR	Insulations, LLC. Baton Rouge Operations	Baton Rouge, LA	0.3 TCR
NAT-TCR	Camfil USA, Inc.	Washington, NC	0.3 TCR
NAT-SIZE	IPL Petersburg	Petersburg, IN	323 FTE
NAT-SIZE	Loker	Carlsbad, CA	323 FTE
NAT-SIZE	Highlands Regional Medical Center	Sebring, FL	323 FTE
NAT-SIZE	Mud Pie, LLC	Stone Mountain, GA	323 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020, 2019. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.