Customer service call centers · Virginia
Kollmorgen KTCS (LC) KL9000
Radford, VA · ~95 workers · 5 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.3
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
Kollmorgen KTCS (LC) KL9000 runs at 10% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.
Kollmorgen KTCS (LC) KL9000: 0.3 TCR = 10% of Customer service call centers BLS 2.6 · 5y Form 300A (see methodology below)
Kollmorgen KTCS (LC) KL9000 safety composite
Kollmorgen KTCS (LC) KL9000 scores strongest on total case rate (tcr) (safer than 87% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
74/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- B 0.27 per 100 workers
Safer than 87% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 76% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Kollmorgen KTCS (LC) KL9000 held a steady TCR band
Kollmorgen KTCS (LC) KL9000's TCR held near 0.0 from 0.0 in 2019 to 0.0 in 2024. Peak filing year was 2022 at 1.3 TCR. In 2024, DART was 0× this establishment's average TCR (severity share of cases).
2019=0.0 · 2020=0.0 · 2022=1.3 · 2023=0.0 · 2024=0.0
OSHA ITA Form 300A scorecard
Establishment book 561422 · Radford, VA AT/BELOW-IND · SMALL
Grade A · TCR 0.3 · 10% of ind
- DART 0.0 DART
- RANK P87
- PHOTO Call Center Tulsa
- BOOK 5y book
- INJ 1 inj
- SIZE ~95 FTE
Nearest TCR peer: Call Center Tulsa (0.0 TCR gap)
Read with this employer → · Industry book → · Virginia employers → · Look up another →
Kollmorgen KTCS (LC) KL9000 in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site 0.3
Kollmorgen KTCS (LC) KL9000
0.3 TCR
- Call Center Tu 0.3
Call Center Tulsa
0.3 TCR
- PSE&G NJ - CUS 0.3
PSE&G NJ - CUSTOMER OPERATIONS - (BILLING & REV OPS, CUSTOMER CONTACT, LCS, VP & OTHER CUST OPS)
0.3 TCR
- Clarksburg 0.3
Clarksburg
0.3 TCR
- Wolverine Worl 0.3
Wolverine Worldwide - Richmond Customer Service Center
0.3 TCR
What this shows Kollmorgen KTCS (LC) KL9000 averages 0.3 TCR (10% of the Customer service call centers BLS benchmark).
Kollmorgen KTCS (LC) KL9000 TCR series: 2019=0 · 2020=0 · 2022=1.3 · 2023=0 · 2024=0 · BLS 2.6
Where Kollmorgen KTCS (LC) KL9000 falls in its industry
159 Customer service call centers establishmentsSafer than 87% of graded establishments in this industry, whose median TCR is 0.8.
Kollmorgen KTCS (LC) KL9000 has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2023 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2022 | 1.3 | 0.0 | 1 | 0 | 0 |
| 2020 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2019 | 0.0 | 0.0 | 0 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561422 · VA · Radford
159 Customer service call centers employers nationwide with a credible TCR · 12,673 rated employers in Virginia with headcount on file · 43 employers in Radford, VA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Call Center Tulsa | 0.3 TCR |
| NAICS-TCR | PSE&G NJ - CUSTOMER OPERATIONS - (BILLING & REV OPS, CUSTOMER CONTACT, LCS, VP & OTHER CUST OPS) | 0.3 TCR |
| NAICS-TCR | Clarksburg | 0.3 TCR |
| NAICS-TCR | Wolverine Worldwide - Richmond Customer Service Center | 0.3 TCR |
| STATE-SIZE | REC - Bowling Green | 95 FTE |
| STATE-SIZE | Virginia Division Office | 95 FTE |
| STATE-SIZE | DC - Clune Construction Company | 95 FTE |
| STATE-SIZE | Jamerson Lewis Construction | 95 FTE |
| CITY-NEAR | BAE Systems Inc - Radford Army Ammunition Plant | 1,119 FTE |
| CITY-NEAR | Kollmorgen 501 W. Main St. | 333 FTE |
| CITY-NEAR | Kollmorgen Industrial Drives (LC) KL1002 | 313 FTE |
| CITY-NEAR | 2762 | 301 FTE |
| NAT-TCR | Best Jets International | 0.3 TCR |
| NAT-TCR | NGAS-F128 | 0.3 TCR |
| NAT-TCR | Montrose Healthcare Center | 0.3 TCR |
| NAT-TCR | New Columbia TPO | 0.3 TCR |
| NAT-SIZE | College Park Middle School | 95 FTE |
| NAT-SIZE | Zachry Underground Utility Services Inc. | 95 FTE |
| NAT-SIZE | Sawtooth | 95 FTE |
| NAT-SIZE | Romaster | 95 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.