Customer service call centers · Missouri

Enterprise_GP76

St. Louis, MO · ~156 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.3
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Enterprise_GP76 runs at 11% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Enterprise_GP76: 0.3 TCR = 11% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)

Enterprise_GP76 safety composite

Enterprise_GP76 scores strongest on total case rate (tcr) (safer than 85% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

65/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
B 0.29 per 100 workers

Safer than 85% of industry peers

DART rate
D 0.04 per 100 workers

Safer than 52% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Enterprise_GP76 held a steady TCR band

Enterprise_GP76's TCR held near 0.0 from 0.3 in 2016 to 0.3 in 2018. In 2018, DART was 0.14× this establishment's average TCR (severity share of cases).

2016=0.3 · 2018=0.3

OSHA ITA Form 300A scorecard

Establishment book 561422 · St. Louis, MO AT/BELOW-IND · MID

Grade A · TCR 0.3 · 11% of ind

  • DART 0.0 DART
  • RANK #1/6
  • PHOTO Call Center Tulsa
  • BOOK 2y book
  • INJ 9 inj
  • SIZE ~156 FTE

Nearest TCR peer: Call Center Tulsa (0.0 TCR gap)

Read with this employer → · Industry book → · Missouri employers → · Look up another →

Enterprise_GP76 in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Enterprise_GP76 averages 0.3 TCR (11% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Enterprise_GP76 TCR series: 2016=0.3 · 2018=0.3 · BLS 2.6

Where Enterprise_GP76 falls in its industry

159 Customer service call centers establishments

Safer than 85% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Missouri alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 6 Customer service call centers employers in Missouri.

Enterprise_GP76 (156 employees, TCR 0.3) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Enterprise_GP76
Enterprise_GP76 (156 employees, TCR 0.3) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Enterprise_GP76 has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2018 0.3 0.0 7 0 0
2016 0.3 0.1 2 6 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · MO · St. Louis

159 Customer service call centers employers nationwide with a credible TCR · 10,075 rated employers in Missouri with headcount on file · 686 employers in St. Louis, MO · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Call Center Tulsa 0.3 TCR
NAICS-TCR PSE&G NJ - CUSTOMER OPERATIONS - (BILLING & REV OPS, CUSTOMER CONTACT, LCS, VP & OTHER CUST OPS) 0.3 TCR
NAICS-TCR Clarksburg 0.3 TCR
NAICS-TCR Genentech Portland 0.3 TCR
STATE-SIZE Fenton 156 FTE
STATE-SIZE Septagon Construction Company 156 FTE
STATE-SIZE Ideker Inc. 156 FTE
STATE-SIZE TSI Global Companies, LLC MO 156 FTE
CITY-NEAR Monsanto - St. Louis 6,028 FTE
CITY-NEAR St. Anthony's Medical Center 3,706 FTE
CITY-NEAR ABI Corporation 2,720 FTE
CITY-NEAR Saint Louis University Hospital 2,084 FTE
NAT-TCR GUM 0.3 TCR
NAT-TCR The Chicago Lighthouse ITA Call Center 0.3 TCR
NAT-TCR Norbord Jefferson 0.3 TCR
NAT-TCR DSLD Homes 0.3 TCR
NAT-SIZE North Carolina Electric Cooperatives 156 FTE
NAT-SIZE Matagorda LDPE 156 FTE
NAT-SIZE US Conec Ltd-830 156 FTE
NAT-SIZE Intech 156 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.