Telephone answering services · North Carolina

City of Greensboro- Guilford Metro 911

Greensboro, NC · ~130 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.9
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

City of Greensboro- Guilford Metro 911 runs at 35% of its industry's injury rate - far safer than the typical Telephone answering services workplace, earning a grade A.

City of Greensboro- Guilford Metro 911: 0.9 TCR = 35% of Telephone answering services BLS 2.6 · 3y Form 300A (see methodology below)

City of Greensboro- Guilford Metro 911 safety composite

City of Greensboro- Guilford Metro 911 scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 3%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

24/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 0.92 per 100 workers

Safer than 25% of industry peers

DART rate
F 0.9 per 100 workers

Safer than 3% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

City of Greensboro- Guilford Metro 911: 0.0 → 1.8 TCR

Peak year 2024 @ 1.8 TCR · DART/TCR 0.98× in 2024

City of Greensboro- Guilford Metro 911's TCR rose 1.8 from 0.0 in 2022 to 1.8 in 2024. In 2024, DART was 0.98× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561421 · Greensboro, NC AT/BELOW-IND · MID

Grade A · TCR 0.9 · 35% of ind

  • DART 0.9 DART
  • RANK P25
  • PHOTO ME_Bangor_690
  • BOOK 3y book
  • INJ 3 inj
  • SIZE ~130 FTE

Nearest TCR peer: ME_Bangor_690 (0.1 TCR gap)

Read with this employer → · Industry book → · North Carolina employers → · Look up another →

City of Greensboro- Guilford Metro 911 in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows City of Greensboro- Guilford Metro 911 averages 0.9 TCR (35% of the Telephone answering services BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-09-26

City of Greensboro- Guilford Metro 911 TCR series: 2022=0 · 2023=1 · 2024=1.8 · BLS 2.6

Where City of Greensboro- Guilford Metro 911 falls in its industry

16 Telephone answering services establishments

Safer than 25% of graded establishments in this industry, whose median TCR is 0.7.

More dangerous than peersSafer than peers
City of Greensboro- Guilford Metro 911 (130 employees, TCR 0.9) among 11 same-industry peers, split at the industry median of 287 employees and a TCR of 0.7 2×2 strategic matrix plotting 12 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0200400600800 0123 Average employees Total Case Rate UT_Orem_1313ME_Bangor_690UT_LaytonNY_Horseheads_326UT_Ogden_550Young Living Essential Oils - MSME_Brunswick_46Alorica Beaumont Contact CenterBlack CanyonPublic Safety CommunicationsSparks-Grand RapidsCity of Greensboro- Guilford Metro 911
City of Greensboro- Guilford Metro 911 (130 employees, TCR 0.9) among 11 same-industry peers, split at the industry median of 287 employees and a TCR of 0.7

City of Greensboro- Guilford Metro 911 has fewer employees than the Telephone answering services median and a higher injury rate than the industry's median TCR of 0.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 1.8 0.9 2 0 0
2023 1.0 1.0 1 0 0
2022 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561421 · NC · Greensboro

16 Telephone answering services employers nationwide with a credible TCR · 16,981 rated employers in North Carolina with headcount on file · 920 employers in Greensboro, NC · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR ME_Bangor_690 1.1 TCR
NAICS-TCR UT_Ogden_550 0.7 TCR
NAICS-TCR LCI - 39 0.7 TCR
NAICS-TCR Alorica Beaumont Contact Center 0.7 TCR
STATE-SIZE Autumn Care of Salisbury 130 FTE
STATE-SIZE Pella Carolina, Inc. 130 FTE
STATE-SIZE 2807-1653 130 FTE
STATE-SIZE Warehousing 130 FTE
CITY-NEAR MHCMH-Cone-Moses H Cone Memorial Hospital 3,806 FTE
CITY-NEAR Guilford County Local Government - All Employees 3,270 FTE
CITY-NEAR Guilford County Local Government 3,194 FTE
CITY-NEAR NCGRE - GREENSBORO HUB 2,447 FTE
NAT-TCR Hikma Cherry Hill 0.9 TCR
NAT-TCR OG&E-River Valley PP 0.9 TCR
NAT-TCR AS&D Sumner 0.9 TCR
NAT-TCR Sterman Masser Logistics Services 0.9 TCR
NAT-SIZE OJV Construction 130 FTE
NAT-SIZE Design Electric INC. 130 FTE
NAT-SIZE Dave's Fresh Marketplace of Cranston 130 FTE
NAT-SIZE Crawford Mechanical Services 130 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023, 2022. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.