Customer service call centers · Ohio

CSC Hilliard

Hilliard, OH · ~357 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.1
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

CSC Hilliard runs at 6% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

CSC Hilliard: 0.1 TCR = 6% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

CSC Hilliard safety composite

CSC Hilliard scores strongest on total case rate (tcr) (safer than 96% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

78/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.15 per 100 workers

Safer than 96% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

CSC Hilliard: 0.0 → 0.5 TCR

Peak year 2019 @ 0.5 TCR · DART/TCR 0× in 2019

CSC Hilliard's TCR rose 0.5 from 0.0 in 2017 to 0.5 in 2019. In 2019, DART was 0× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561422 · Hilliard, OH AT/BELOW-IND · MID

Grade A · TCR 0.1 · 6% of ind

  • DART 0.0 DART
  • RANK #1/6
  • PHOTO CSC Phoenix
  • BOOK 3y book
  • INJ 1 inj
  • SIZE ~357 FTE

Nearest TCR peer: CSC Phoenix (0.0 TCR gap)

Read with this employer → · Industry book → · Ohio employers → · Look up another →

CSC Hilliard in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows CSC Hilliard averages 0.1 TCR (6% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

CSC Hilliard TCR series: 2017=0 · 2018=0 · 2019=0.5 · BLS 2.6

Where CSC Hilliard falls in its industry

159 Customer service call centers establishments

Safer than 96% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Ohio alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 6 Customer service call centers employers in Ohio.

CSC Hilliard (357 employees, TCR 0.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate CSC Hilliard
CSC Hilliard (357 employees, TCR 0.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

CSC Hilliard has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2019 0.5 0.0 1 0 0
2018 0.0 0.0 0 0 0
2017 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · OH · Hilliard

159 Customer service call centers employers nationwide with a credible TCR · 22,650 rated employers in Ohio with headcount on file · 90 employers in Hilliard, OH · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR CSC Phoenix 0.2 TCR
NAICS-TCR Lockheed Martin Corporation US PR Aguadilla Avenida Jardin (5292) 0.2 TCR
NAICS-TCR Startek - Hamilton, OH 0.2 TCR
NAICS-TCR Pearl Interactive Network 0.2 TCR
STATE-SIZE John R. Jurgensen Company 357 FTE
STATE-SIZE Teva Women's Health 357 FTE
STATE-SIZE EGI - Circleville 357 FTE
STATE-SIZE 3608 357 FTE
CITY-NEAR The MacIntosh Company 637 FTE
CITY-NEAR OHHILAOH 390 FTE
CITY-NEAR OH0112V3 290 FTE
CITY-NEAR Rich Products Hilliard 257 FTE
NAT-TCR Daimler Trucks North America LLC - TEC (Formerly Corp 1) 0.1 TCR
NAT-TCR Performance Contractors, Inc. - Sasol 0.1 TCR
NAT-TCR Location 13001 0.1 TCR
NAT-TCR Comm HVAC NA and EMEA : ADMIN-Davidson, NC-USA 0.1 TCR
NAT-SIZE Educational Bus, inc. 357 FTE
NAT-SIZE Herkimer County Chapter, NYSARC, Inc. 357 FTE
NAT-SIZE Navy Road, P-19719 357 FTE
NAT-SIZE Reformation - Vernon 357 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.