Customer service call centers · Colorado
CSC Littleton
Littleton, CO · ~720 workers · 4 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.5
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
CSC Littleton runs at 17% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.
CSC Littleton: 0.5 TCR = 17% of Customer service call centers BLS 2.6 · 4y Form 300A (see methodology below)
CSC Littleton safety composite
CSC Littleton scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
69/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- C 0.45 per 100 workers
Safer than 74% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 76% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
TCR Δ
−0.4
2017→2020
CSC Littleton injury rate improved
CSC Littleton's TCR fell 0.4 from 0.4 in 2017 to 0.0 in 2020. Peak filing year was 2018 at 1.0 TCR. In 2020, DART was 0× this establishment's average TCR (severity share of cases).
2017=0.4 · 2018=1.0 · 2019=0.4 · 2020=0.0
OSHA ITA Form 300A scorecard
Establishment book 561422 · Littleton, CO AT/BELOW-IND · MID
Grade A · TCR 0.5 · 17% of ind
- DART 0.0 DART
- RANK #4/6
- PHOTO Akron-350
- BOOK 4y book
- INJ 15 inj
- SIZE ~720 FTE
Nearest TCR peer: Akron-350 (0.0 TCR gap)
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CSC Littleton in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
CSC Littleton
0.5 TCR
- Akron-350
Akron-350
0.5 TCR
- Corp/CTC
Corp/CTC
0.5 TCR
- CSC Bluefield
CSC Bluefield
0.5 TCR
- Alorica Austin
Alorica Austin-GM
0.5 TCR
What this shows CSC Littleton averages 0.5 TCR (17% of the Customer service call centers BLS benchmark).
CSC Littleton TCR series: 2017=0.4 · 2018=1 · 2019=0.4 · 2020=0 · BLS 2.6
Where CSC Littleton falls in its industry
159 Customer service call centers establishmentsSafer than 74% of graded establishments in this industry, whose median TCR is 0.8.
Narrower to Colorado alone (the establishments it most directly competes with for workers and contracts): ranked #4 safest of 6 Customer service call centers employers in Colorado.
CSC Littleton has more employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2020 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2019 | 0.4 | 0.1 | 3 | 0 | 0 |
| 2018 | 1.0 | 0.8 | 8 | 0 | 0 |
| 2017 | 0.4 | 0.2 | 4 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561422 · CO · Littleton
159 Customer service call centers employers nationwide with a credible TCR · 9,007 rated employers in Colorado with headcount on file · 238 employers in Littleton, CO · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Akron-350 | 0.5 TCR |
| NAICS-TCR | Corp/CTC | 0.5 TCR |
| NAICS-TCR | CSC Bluefield | 0.5 TCR |
| NAICS-TCR | Alorica Austin-GM | 0.5 TCR |
| STATE-SIZE | Woodward Inc. - Lincoln Campus Facility | 725 FTE |
| STATE-SIZE | MAJOR LEAGUE PLAYERS ROCKIES POST-SEASON | 727 FTE |
| STATE-SIZE | Ameristar Casino Black Hawk | 727 FTE |
| STATE-SIZE | Flow Measurement Products | 711 FTE |
| CITY-NEAR | Lockheed Martin Corporation Waterton Campus (1004) | 5,542 FTE |
| CITY-NEAR | Littleton Adventist Hospital | 1,563 FTE |
| CITY-NEAR | Lockheed Martin Corporation US CO Littleton Deer Crk Cnyn (1003) | 1,335 FTE |
| CITY-NEAR | AdventHealth Littleton | 1,174 FTE |
| NAT-TCR | SoPark Corporation | 0.5 TCR |
| NAT-TCR | High Point | 0.5 TCR |
| NAT-TCR | NW Planning & Design Center | 0.5 TCR |
| NAT-TCR | Amgen (Woburn/Biovex) | 0.5 TCR |
| NAT-SIZE | LSC Communications | 720 FTE |
| NAT-SIZE | County of Burke NC | 720 FTE |
| NAT-SIZE | Nooter Construction Company Inc. | 720 FTE |
| NAT-SIZE | 161128-Busse Il P&Dc | 720 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.