Customer service call centers · New Jersey

CSC Roseland

Roseland, NJ · ~376 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.4
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

CSC Roseland runs at 16% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

CSC Roseland: 0.4 TCR = 16% of Customer service call centers BLS 2.6 · 4y Form 300A (see methodology below)

CSC Roseland safety composite

CSC Roseland scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

69/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
C 0.42 per 100 workers

Safer than 74% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.8

2017→2020

CSC Roseland injury rate improved

CSC Roseland's TCR fell 0.8 from 0.8 in 2017 to 0.0 in 2020. Peak filing year was 2017 at 0.8 TCR. In 2020, DART was 0× this establishment's average TCR (severity share of cases).

2017=0.8 · 2018=0.3 · 2019=0.6 · 2020=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Roseland, NJ AT/BELOW-IND · MID

Grade A · TCR 0.4 · 16% of ind

  • DART 0.0 DART
  • RANK #2/4
  • PHOTO MPC Call Support Ser…
  • BOOK 4y book
  • INJ 6 inj
  • SIZE ~376 FTE

Nearest TCR peer: MPC Call Support Services LLC (0.0 TCR gap)

Read with this employer → · Industry book → · New Jersey employers → · Look up another →

CSC Roseland in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows CSC Roseland averages 0.4 TCR (16% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

CSC Roseland TCR series: 2017=0.8 · 2018=0.3 · 2019=0.6 · 2020=0 · BLS 2.6

Where CSC Roseland falls in its industry

159 Customer service call centers establishments

Safer than 74% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to New Jersey alone (the establishments it most directly competes with for workers and contracts): ranked #2 safest of 4 Customer service call centers employers in New Jersey.

CSC Roseland (376 employees, TCR 0.4) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate CSC Roseland
CSC Roseland (376 employees, TCR 0.4) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

CSC Roseland has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2020 0.0 0.0 0 0 0
2019 0.6 0.0 2 0 0
2018 0.3 0.3 1 0 0
2017 0.8 0.8 3 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · NJ · Roseland

159 Customer service call centers employers nationwide with a credible TCR · 11,201 rated employers in New Jersey with headcount on file · 19 employers in Roseland, NJ · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR MPC Call Support Services LLC 0.4 TCR
NAICS-TCR Ruffalo Noel Levitz (Corporate Office) 0.4 TCR
NAICS-TCR Academy Fire Protection (New York) 0.4 TCR
NAICS-TCR 9706 - DFW - CSOC 0.4 TCR
STATE-SIZE Oyster Creek Generating Station 376 FTE
STATE-SIZE TQ Baking, LLC 376 FTE
STATE-SIZE Lupin 376 FTE
STATE-SIZE ofi - Bayonne 375 FTE
CITY-NEAR LOCATION 40014 1,662 FTE
CITY-NEAR Lowenstein Sandler Roseland 400 FTE
CITY-NEAR Location 40040 177 FTE
CITY-NEAR Commercial Trailer Leasing, Inc. 102 FTE
NAT-TCR Quintech Electronics & Communications (Indiana) 0.4 TCR
NAT-TCR Experient Inc. - Twinsburg 0.4 TCR
NAT-TCR EuroPharma 0.4 TCR
NAT-TCR RidgeFields 0.4 TCR
NAT-SIZE Global Specialty Fulfillment : MDW8 376 FTE
NAT-SIZE Central Laboratory 376 FTE
NAT-SIZE Flint State Ofc Bldg - Dhhs 376 FTE
NAT-SIZE TN 2501 McGavok Pike 376 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.