Customer service call centers · South Carolina

Edmund Highway

West Columbia, SC · ~36 workers · 2 years of OSHA Injury Tracking Application data.

F
Failing Safety Record
6.6
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Edmund Highway runs at 255% of its industry's injury rate - far more dangerous than the typical Customer service call centers workplace, earning a grade F.

Edmund Highway: 6.6 TCR = 255% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)

Edmund Highway safety composite

Edmund Highway scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on total case rate (tcr) (safer than 1%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

40/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 6.63 per 100 workers

Safer than 1% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−13.3

2020→2021

Edmund Highway injury rate improved

Edmund Highway's TCR fell 13.3 from 13.3 in 2020 to 0.0 in 2021. Peak filing year was 2020 at 13.3 TCR. In 2021, DART was 0× this establishment's average TCR (severity share of cases).

2020=13.3 · 2021=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · West Columbia, SC ABOVE-IND · SMALL

Grade F · TCR 6.6 · 255% of ind

  • DART 0.0 DART
  • RANK #4/4
  • PHOTO SJTA
  • BOOK 2y book
  • INJ 0 inj
  • SIZE ~36 FTE

Nearest TCR peer: SJTA (0.4 TCR gap)

Read with this employer → · Industry book → · South Carolina employers → · Look up another →

Edmund Highway in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Edmund Highway averages 6.6 TCR (255% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Edmund Highway TCR series: 2020=13.3 · 2021=0 · BLS 2.6

Where Edmund Highway falls in its industry

159 Customer service call centers establishments

Safer than 1% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to South Carolina alone (the establishments it most directly competes with for workers and contracts): ranked #4 safest of 4 Customer service call centers employers in South Carolina.

Edmund Highway (36 employees, TCR 6.6) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 02468 Average employees Total Case Rate Edmund Highway
Edmund Highway (36 employees, TCR 6.6) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Edmund Highway has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 0.0 0.0 0 0 0
2020 13.3 13.3 0 5 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · SC · West Columbia

159 Customer service call centers employers nationwide with a credible TCR · 7,610 rated employers in South Carolina with headcount on file · 171 employers in West Columbia, SC · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR SJTA 7.0 TCR
NAICS-TCR Kansas City, Missouri 6.0 TCR
NAICS-TCR YRMC Support Center 4.9 TCR
NAICS-TCR EGS Financial Care, Inc. - Sacramento 4.6 TCR
STATE-SIZE Logging 36 FTE
STATE-SIZE Log Creek Logging Inc 36 FTE
STATE-SIZE JASPER GENERATING STATION 36 FTE
STATE-SIZE FLEET RADIO 36 FTE
CITY-NEAR Lexington Medical Center 4,128 FTE
CITY-NEAR SC-02 4,124 FTE
CITY-NEAR Amazon.com Services LLC - CAE1 2,755 FTE
CITY-NEAR North America Fulfillment Centers (FCs) : CAE1 2,722 FTE
NAT-TCR SIFCO Industries, Inc. 6.6 TCR
NAT-TCR Renaissance Schaumburg Convention Center Hotel 6.6 TCR
NAT-TCR Apex Transfer Station 6.6 TCR
NAT-TCR Richland Center 6.6 TCR
NAT-SIZE ADC- Taylor 36 FTE
NAT-SIZE Novecare : Shreveport 36 FTE
NAT-SIZE Newport Laboratories Production/Warehouse/QA 36 FTE
NAT-SIZE CN - Flourtown 36 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.