Customer service call centers · Florida

Great HealthWorks, Inc.

Fort Lauderdale, FL · ~353 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
1.1
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Great HealthWorks, Inc. runs at 42% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Great HealthWorks, Inc.: 1.1 TCR = 42% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

Great HealthWorks, Inc. safety composite

Great HealthWorks, Inc. scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 9%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

30/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 1.1 per 100 workers

Safer than 36% of industry peers

DART rate
F 1.14 per 100 workers

Safer than 9% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Great HealthWorks, Inc. held a steady TCR band

Great HealthWorks, Inc.'s TCR held near 0.0 from 1.2 in 2017 to 1.1 in 2020. Peak filing year was 2017 at 1.2 TCR. In 2020, DART was 1.04× this establishment's average TCR (severity share of cases).

2017=1.2 · 2018=1.0 · 2020=1.1

OSHA ITA Form 300A scorecard

Establishment book 561422 · Fort Lauderdale, FL AT/BELOW-IND · MID

Grade A · TCR 1.1 · 42% of ind

  • DART 1.1 DART
  • RANK #6/16
  • PHOTO KS-Wichita Call Center
  • BOOK 3y book
  • INJ 12 inj
  • SIZE ~353 FTE

Nearest TCR peer: KS-Wichita Call Center (0.0 TCR gap)

Read with this employer → · Industry book → · Florida employers → · Look up another →

Great HealthWorks, Inc. in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Great HealthWorks, Inc. averages 1.1 TCR (42% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Great HealthWorks, Inc. TCR series: 2017=1.2 · 2018=1 · 2020=1.1 · BLS 2.6

Where Great HealthWorks, Inc. falls in its industry

159 Customer service call centers establishments

Safer than 36% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #6 safest of 16 Customer service call centers employers in Florida.

Great HealthWorks, Inc. (353 employees, TCR 1.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Great HealthWorks, Inc.
Great HealthWorks, Inc. (353 employees, TCR 1.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Great HealthWorks, Inc. has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2020 1.1 1.1 3 0 0
2018 1.0 0.0 4 0 0
2017 1.2 0.2 5 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · FL · Fort Lauderdale

159 Customer service call centers employers nationwide with a credible TCR · 26,569 rated employers in Florida with headcount on file · 374 employers in Fort Lauderdale, FL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR KS-Wichita Call Center 1.1 TCR
NAICS-TCR Alorica - Lafayette 1.1 TCR
NAICS-TCR NM-Albuquerque Jefferson Call Center 1.1 TCR
NAICS-TCR Mackenzie-Childs-Burkhart 1.1 TCR
STATE-SIZE Southern Development and Construction 353 FTE
STATE-SIZE Central Service Area 353 FTE
STATE-SIZE Broward Mall 758 353 FTE
STATE-SIZE WM 1032 353 FTE
CITY-NEAR Spirit Airlines - FLL 3,426 FTE
CITY-NEAR Holy Cross Long Term Care Inc 2,979 FTE
CITY-NEAR Fort Lauderdale (FLL) 2,703 FTE
CITY-NEAR Hotwire Communications - Cypress 953 FTE
NAT-TCR Specialty Chemical Co. LLC 1.1 TCR
NAT-TCR HB Rentals, L.C. Broussard, LA 1.1 TCR
NAT-TCR Minneapolis SE Storage 1.1 TCR
NAT-TCR Paramus NJ Store 1.1 TCR
NAT-SIZE Cedar Springs Public Schools 353 FTE
NAT-SIZE TGFS 353 FTE
NAT-SIZE Future Telecom 353 FTE
NAT-SIZE Kroeschell, Inc. 353 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.