Customer service call centers · Pennsylvania

Green Tree

Pittsburgh, PA · ~411 workers · 4 years of OSHA Injury Tracking Application data.

B
Good Safety Record
2.1
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Green Tree runs at 80% of its industry's injury rate - safer than the typical Customer service call centers workplace, earning a grade B.

Green Tree: 2.1 TCR = 80% of Customer service call centers BLS 2.6 · 4y Form 300A (see methodology below)

Green Tree safety composite

Green Tree scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on total case rate (tcr) (safer than 11%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

22/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 2.08 per 100 workers

Safer than 11% of industry peers

DART rate
F 1.01 per 100 workers

Safer than 14% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−2.1

2016→2019

Green Tree injury rate improved

Green Tree's TCR fell 2.1 from 4.1 in 2016 to 2.0 in 2019. Peak filing year was 2016 at 4.1 TCR. In 2019, DART was 0.49× this establishment's average TCR (severity share of cases).

2016=4.1 · 2017=0.9 · 2018=1.3 · 2019=2.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Pittsburgh, PA AT/BELOW-IND · MID

Grade B · TCR 2.1 · 80% of ind

  • DART 1.0 DART
  • RANK P11
  • PHOTO Alameda, California …
  • BOOK 4y book
  • INJ 15 inj
  • SIZE ~411 FTE

Nearest TCR peer: Alameda, California (Customer Service) (0.0 TCR gap)

Read with this employer → · Industry book → · Pennsylvania employers → · Look up another →

Green Tree in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Green Tree averages 2.1 TCR (80% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Green Tree TCR series: 2016=4.1 · 2017=0.9 · 2018=1.3 · 2019=2 · BLS 2.6

Where Green Tree falls in its industry

159 Customer service call centers establishments

Safer than 11% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers
Green Tree (411 employees, TCR 2.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.522.5 Average employees Total Case Rate Green Tree
Green Tree (411 employees, TCR 2.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Green Tree has more employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2019 2.0 1.0 3 1 0
2018 1.3 1.0 5 0 0
2017 0.9 0.3 1 2 0
2016 4.1 0.0 6 2 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · PA · Pittsburgh

159 Customer service call centers employers nationwide with a credible TCR · 22,692 rated employers in Pennsylvania with headcount on file · 1,170 employers in Pittsburgh, PA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Alameda, California (Customer Service) 2.1 TCR
NAICS-TCR Tuscon, AZ West 2.1 TCR
NAICS-TCR LVN - Airport United Airlines Offices 2.2 TCR
NAICS-TCR Patient Access Management 2.2 TCR
STATE-SIZE Bloomsburg Plant 411 FTE
STATE-SIZE Hatfield 411 FTE
STATE-SIZE CF Hatfield 411 FTE
STATE-SIZE Beverage-Air 411 FTE
CITY-NEAR United States Steel COrporation 15,229 FTE
CITY-NEAR University of Pittsburgh- Oakland 14,135 FTE
CITY-NEAR UPMC Presbyterian Shadyside (PUH) 13,900 FTE
CITY-NEAR University of Pittsburgh-Oakland 13,208 FTE
NAT-TCR Ryder Fruitland ID. 2.1 TCR
NAT-TCR Mundy Maintenance, Services and Operations LLC Job #32311 2.1 TCR
NAT-TCR Shopko Hometown #613 (Winneconne, WI) 2.1 TCR
NAT-TCR Shopko Store #28 (Kimberly, WI) 2.1 TCR
NAT-SIZE Cosmetic Laboratories of America 411 FTE
NAT-SIZE Gainesville Main 411 FTE
NAT-SIZE Bombardier Commercial Service Center - WVAC 411 FTE
NAT-SIZE Cincinnati Sub-Zero Products LLC 411 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.