Customer service call centers · Illinois

Marketing Alternatives Inc.

Name: Marketing Alternatives Inc. Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Elgin, IL · ~248 workers · 2 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

A
Excellent Safety Record: 1.2
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

Marketing Alternatives Inc. runs at 46% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Marketing Alternatives Inc.: 1.2 TCR = 46% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)

Marketing Alternatives Inc. safety composite

Marketing Alternatives Inc. scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on total case rate (tcr) (safer than 32%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

52/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): F 1.19 per 100 workers

Safer than 32% of industry peers
DART rate: B 0 per 100 workers

Safer than 76% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Marketing Alternatives Inc.: 0.0 → 2.4 TCR

Peak year 2018 @ 2.4 TCR · DART/TCR 0× in 2018

Marketing Alternatives Inc.'s TCR rose 2.4 from 0.0 in 2017 to 2.4 in 2018. In 2018, DART was 0× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561422 · Elgin, IL AT/BELOW-IND · MID

Grade A · TCR 1.2 · 46% of ind

DART 0.0 DART
RANK #4/4
PHOTO E Mail Solutions, In…
BOOK 2y book
INJ 4 inj
SIZE ~248 FTE

Nearest TCR peer: E Mail Solutions, Inc dba EMS, Inc. (0.0 TCR gap)

Read with this employer → · Industry book → · Illinois employers → · Look up another →

This site

1.2
E Mail Solutio

1.2
Woodway

1.2
311 Call Cente

1.2
UTLOG

1.2

What this shows Marketing Alternatives Inc. averages 1.2 TCR (46% of the Customer service call centers BLS benchmark).

Marketing Alternatives Inc. TCR series: 2017=0 · 2018=2.4 · BLS 2.6

Where Marketing Alternatives Inc. falls in its industry

159 Customer service call centers establishments

Safer than 32% of graded establishments in this industry, whose median TCR is 0.8.

Grade A

More dangerous than peersSafer than peers

Narrower to Illinois alone (the establishments it most directly competes with for workers and contracts): ranked #4 safest of 4 Customer service call centers employers in Illinois.

Marketing Alternatives Inc. (248 employees, TCR 1.2) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Marketing Alternatives Inc. has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2018	2.4	0.0	4	0	0
2017	0.0	0.0	0	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · IL · Elgin

159 Customer service call centers employers nationwide with a credible TCR · 22,804 rated employers in Illinois with headcount on file · 250 employers in Elgin, IL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	E Mail Solutions, Inc dba EMS, Inc.	OMAHA, NE	1.2 TCR
NAICS-TCR	Woodway	SAN ANTONIO, TX	1.2 TCR
NAICS-TCR	311 Call Center - DATAMARK, Inc.	EL PASO, TX	1.2 TCR
NAICS-TCR	UTLOG	LOGAN, UT	1.2 TCR
STATE-SIZE	Decatur Stratas Foods	DECATUR	248 FTE
STATE-SIZE	Chicago Meat Authority	CHICAGO	248 FTE
STATE-SIZE	Belleville Shoe Manufacturing Company	BELLEVILLE	248 FTE
STATE-SIZE	Champion Packaging and Distribution	WOODRIDGE	248 FTE
CITY-NEAR	Advocate Sherman Hospital	Elgin	1,717 FTE
CITY-NEAR	Elgin John B. Sanfilippo & Son	Elgin	987 FTE
CITY-NEAR	City of Elgin	Elgin	986 FTE
CITY-NEAR	American NTN Bearing Manufacturing Corporation-Elgin	Elgin	774 FTE
NAT-TCR	Eli Lilly US Affiliate-Sales	Indianapolis, IN	1.2 TCR
NAT-TCR	Nexeo Solutions - Carson	Carson, CA	1.2 TCR
NAT-TCR	Central Location	Southaven, MS	1.2 TCR
NAT-TCR	Commerce Location	Southaven, MS	1.2 TCR
NAT-SIZE	4795-PD-ROA-ROANOKE-PD	Roanoke, VA	248 FTE
NAT-SIZE	TX.HOUST.406 - Ricoh Usa, Inc.	Houston, TX	248 FTE
NAT-SIZE	Tallahassee Center (Fltal)	Tallahassee, FL	248 FTE
NAT-SIZE	Spring Valley (Nyspv)	Nanuet, NY	248 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.