Customer service call centers · Utah

UTLOG

Logan, UT · ~6 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
1.2
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

UTLOG runs at 45% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

UTLOG: 1.2 TCR = 45% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

UTLOG safety composite

UTLOG scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 8%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

29/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 1.18 per 100 workers

Safer than 33% of industry peers

DART rate
F 1.18 per 100 workers

Safer than 8% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

UTLOG: 0.0 → 3.5 TCR

Peak year 2021 @ 3.5 TCR · DART/TCR 1× in 2021

UTLOG's TCR rose 3.5 from 0.0 in 2016 to 3.5 in 2021. In 2021, DART was 1× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561422 · Logan, UT AT/BELOW-IND · SMALL

Grade A · TCR 1.2 · 45% of ind

  • DART 1.2 DART
  • RANK P33
  • PHOTO AAA Club Alliance - …
  • BOOK 3y book
  • INJ 3 inj
  • SIZE ~6 FTE

Nearest TCR peer: AAA Club Alliance - Hamilton Operations Center (0.0 TCR gap)

Read with this employer → · Industry book → · Utah employers → · Look up another →

UTLOG in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows UTLOG averages 1.2 TCR (45% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

UTLOG TCR series: 2016=0 · 2017=0 · 2021=3.5 · BLS 2.6

Where UTLOG falls in its industry

159 Customer service call centers establishments

Safer than 33% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers
UTLOG (6 employees, TCR 1.2) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate UTLOG
UTLOG (6 employees, TCR 1.2) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

UTLOG has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 3.5 1.2 3 0 0
2017 0.0 0.0 0 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · UT · Logan

159 Customer service call centers employers nationwide with a credible TCR · 3,861 rated employers in Utah with headcount on file · 80 employers in Logan, UT · 4 cross-state NAT-TCR peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR AAA Club Alliance - Hamilton Operations Center 1.2 TCR
NAICS-TCR Marketing Alternatives Inc. 1.2 TCR
NAICS-TCR Randolph 1.2 TCR
NAICS-TCR E Mail Solutions, Inc dba EMS, Inc. 1.2 TCR
STATE-SIZE SLC 6 FTE
STATE-SIZE Delta Feed Mill 7 FTE
STATE-SIZE Bountiful Endeavors, Inc 7 FTE
STATE-SIZE Utah 9 FTE
CITY-NEAR Cache Valley Electric Co. 1,393 FTE
CITY-NEAR Thermo Fisher Scientific 1,384 FTE
CITY-NEAR Logan Regional Hospital 1,285 FTE
CITY-NEAR Logan Regional Hosptial 1,199 FTE
NAT-TCR Florida Farm Bureau Office 1.2 TCR
NAT-TCR Cornejo & Sons, LLC 1.2 TCR
NAT-TCR Springfield, MO/Fayetteville, AR HVAC 1.2 TCR
NAT-TCR Promises Five Palms 1.2 TCR

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.