Telephone call centers · New Mexico

NM1

Las Cruces, NM · ~159 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.4
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

NM1 runs at 14% of its industry's injury rate - far safer than the typical Telephone call centers workplace, earning a grade A.

NM1: 0.4 TCR = 14% of Telephone call centers BLS 2.6 · 2y Form 300A (see methodology below)

NM1 safety composite

NM1 scores strongest on total case rate (tcr) (safer than 81% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

72/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
B 0.37 per 100 workers

Safer than 81% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

NM1: 0.0 → 0.7 TCR

Peak year 2017 @ 0.7 TCR · DART/TCR 0× in 2017

NM1's TCR rose 0.7 from 0.0 in 2016 to 0.7 in 2017. In 2017, DART was 0× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561422 · Las Cruces, NM AT/BELOW-IND · MID

Grade A · TCR 0.4 · 14% of ind

  • DART 0.0 DART
  • RANK P81
  • PHOTO CSC Harligen
  • BOOK 2y book
  • INJ 1 inj
  • SIZE ~159 FTE

Nearest TCR peer: CSC Harligen (0.0 TCR gap)

Read with this employer → · Industry book → · New Mexico employers → · Look up another →

NM1 in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows NM1 averages 0.4 TCR (14% of the Telephone call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

NM1 TCR series: 2016=0 · 2017=0.7 · BLS 2.6

Where NM1 falls in its industry

159 Telephone call centers establishments

Safer than 81% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers
NM1 (159 employees, TCR 0.4) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate NM1
NM1 (159 employees, TCR 0.4) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

NM1 has fewer employees than the Telephone call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2017 0.7 0.0 1 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · NM · Las Cruces

159 Telephone call centers employers nationwide with a credible TCR · 2,241 rated employers in New Mexico with headcount on file · 151 employers in Las Cruces, NM · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR CSC Harligen 0.4 TCR
NAICS-TCR HQJ - Airport United Airlines Offices 0.4 TCR
NAICS-TCR PA 0.4 TCR
NAICS-TCR Business Services Call Center 0.4 TCR
STATE-SIZE WM 6347 159 FTE
STATE-SIZE 4703 159 FTE
STATE-SIZE Rinchem Company, Inc. Corporate 159 FTE
STATE-SIZE Albuquerque Service Center 158 FTE
CITY-NEAR New Mexico State University 6,466 FTE
CITY-NEAR PHC-LAS CRUCES INC 1,408 FTE
CITY-NEAR Mountain View Regional Medical Center 1,400 FTE
CITY-NEAR Memorial Medical Center 1,306 FTE
NAT-TCR Rai Hq Ind 0.4 TCR
NAT-TCR Insys Therapeutics, Inc. 0.4 TCR
NAT-TCR Clover Technologies Group, LLC - Ottawa 4200 0.4 TCR
NAT-TCR Reman Powertrain Indiana 0.4 TCR
NAT-SIZE CA-Fontana-Operating Center 159 FTE
NAT-SIZE Sturtevant/Lakeside Center (Wistu) 159 FTE
NAT-SIZE The Pines 159 FTE
NAT-SIZE Holland - KN 159 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.