Customer service call centers · Ohio

OHC Ohio Care Center

West Jefferson, OH · ~112 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.7
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

OHC Ohio Care Center runs at 28% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

OHC Ohio Care Center: 0.7 TCR = 28% of Customer service call centers BLS 2.6 · 4y Form 300A (see methodology below)

OHC Ohio Care Center safety composite

OHC Ohio Care Center scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

60/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 0.74 per 100 workers

Safer than 53% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−1.8

2018→2021

OHC Ohio Care Center injury rate improved

OHC Ohio Care Center's TCR fell 1.8 from 1.8 in 2018 to 0.0 in 2021. Peak filing year was 2018 at 1.8 TCR. In 2021, DART was 0× this establishment's average TCR (severity share of cases).

2018=1.8 · 2019=0.0 · 2020=1.1 · 2021=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · West Jefferson, OH AT/BELOW-IND · MID

Grade A · TCR 0.7 · 28% of ind

  • DART 0.0 DART
  • RANK #5/6
  • PHOTO MSSLMTXA
  • BOOK 4y book
  • INJ 4 inj
  • SIZE ~112 FTE

Nearest TCR peer: MSSLMTXA (0.0 TCR gap)

Read with this employer → · Industry book → · Ohio employers → · Look up another →

OHC Ohio Care Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows OHC Ohio Care Center averages 0.7 TCR (28% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

OHC Ohio Care Center TCR series: 2018=1.8 · 2019=0 · 2020=1.1 · 2021=0 · BLS 2.6

Where OHC Ohio Care Center falls in its industry

159 Customer service call centers establishments

Safer than 53% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Ohio alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 6 Customer service call centers employers in Ohio.

OHC Ohio Care Center (112 employees, TCR 0.7) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate OHC Ohio Care Center
OHC Ohio Care Center (112 employees, TCR 0.7) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

OHC Ohio Care Center has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 0.0 0.0 0 0 0
2020 1.1 1.1 1 0 0
2019 0.0 0.0 0 0 0
2018 1.8 0.0 3 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · OH · West Jefferson

159 Customer service call centers employers nationwide with a credible TCR · 22,650 rated employers in Ohio with headcount on file · 39 employers in West Jefferson, OH · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR MSSLMTXA 0.8 TCR
NAICS-TCR BOISIDPD 0.7 TCR
NAICS-TCR PSEG LI Customer Services 0.8 TCR
NAICS-TCR Alorica 0.7 TCR
STATE-SIZE Tuttle Construction 112 FTE
STATE-SIZE Baker Construction Enterprises, Inc. 112 FTE
STATE-SIZE Fechko Excavating LLC 112 FTE
STATE-SIZE Cleveland Facility 112 FTE
CITY-NEAR Amazon.com Services LLC - CMH4 3,710 FTE
CITY-NEAR North America Fulfillment Centers (FCs) : CMH4 2,112 FTE
CITY-NEAR 3804 - West Jefferson OH DC 1,373 FTE
CITY-NEAR 3804 - W. Jefferson DC 1,123 FTE
NAT-TCR Western Specialty Contractors - Branch 001 0.7 TCR
NAT-TCR Wilder, Kentucky 0.7 TCR
NAT-TCR Thermo Fisher Scientific 0.7 TCR
NAT-TCR Main Office - Main 0.7 TCR
NAT-SIZE FE Moran Special Hazards 112 FTE
NAT-SIZE Oklahoma Office 112 FTE
NAT-SIZE Merrick, LLC 112 FTE
NAT-SIZE Odd Fellow Rebekah Home Association Inc 112 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020, 2019, 2018. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.