Telemarketing Bureaus and Other Contact Centers · Montana

MSSLMTXA

Missoula, MT · ~670 workers · 5 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.8
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

MSSLMTXA runs at 29% of its industry's injury rate - far safer than the typical Telemarketing Bureaus and Other Contact Centers workplace, earning a grade A.

MSSLMTXA: 0.8 TCR = 29% of Telemarketing Bureaus and Other Contact Centers BLS 2.6 · 5y Form 300A (see methodology below)

MSSLMTXA safety composite

MSSLMTXA scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

60/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 0.75 per 100 workers

Safer than 53% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.6

2016→2021

MSSLMTXA injury rate improved

MSSLMTXA's TCR fell 0.6 from 0.6 in 2016 to 0.0 in 2021. Peak filing year was 2019 at 1.6 TCR. In 2021, DART was 0× this establishment's average TCR (severity share of cases).

2016=0.6 · 2017=0.5 · 2018=1.1 · 2019=1.6 · 2021=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Missoula, MT AT/BELOW-IND · MID

Grade A · TCR 0.8 · 29% of ind

  • DART 0.0 DART
  • RANK P53
  • PHOTO PSEG LI Customer Ser…
  • BOOK 5y book
  • INJ 17 inj
  • SIZE ~670 FTE

Nearest TCR peer: PSEG LI Customer Services (0.0 TCR gap)

Read with this employer → · Industry book → · Montana employers → · Look up another →

MSSLMTXA in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows MSSLMTXA averages 0.8 TCR (29% of the Telemarketing Bureaus and Other Contact Centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

MSSLMTXA TCR series: 2016=0.6 · 2017=0.5 · 2018=1.1 · 2019=1.6 · 2021=0 · BLS 2.6

Where MSSLMTXA falls in its industry

159 Telemarketing Bureaus and Othe establishments

Safer than 53% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers
MSSLMTXA (670 employees, TCR 0.8) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate MSSLMTXA
MSSLMTXA (670 employees, TCR 0.8) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

MSSLMTXA has more employees than the Telemarketing Bureaus and Other Contact median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 0.0 0.0 0 0 0
2019 1.6 1.1 6 0 0
2018 1.1 0.5 4 0 0
2017 0.5 0.5 2 0 0
2016 0.6 0.4 5 2 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · MT · Missoula

159 Telemarketing Bureaus and Other Contact Centers employers nationwide with a credible TCR · 1,536 rated employers in Montana with headcount on file · 181 employers in Missoula, MT · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR PSEG LI Customer Services 0.8 TCR
NAICS-TCR OHC Ohio Care Center 0.7 TCR
NAICS-TCR MACS/CSVC Offices - PG Plaza 0.8 TCR
NAICS-TCR BOISIDPD 0.7 TCR
STATE-SIZE Marcus Daly Memorial Hospital Corporation 661 FTE
STATE-SIZE St. John's Lutheran Ministries 651 FTE
STATE-SIZE 2252-00000462 596 FTE
STATE-SIZE St. James Healthcare 589 FTE
CITY-NEAR 2252-00000460 2,189 FTE
CITY-NEAR MT190 ST PATRICK HOSPITAL-BROADWAY BLDG-MISSOU 1,966 FTE
CITY-NEAR Community Medical Center 985 FTE
CITY-NEAR Opportunity Resources 515 FTE
NAT-TCR Dolet Hills Power Station 0.8 TCR
NAT-TCR *Einstein Plaza Jenkintown 0.8 TCR
NAT-TCR Airgas Dry Ice - Augusta 0.8 TCR
NAT-TCR Heat Transfer Solutions Texas 0.8 TCR
NAT-SIZE Flowers Foods, Inc. 670 FTE
NAT-SIZE Fraley & Schilling Inc 670 FTE
NAT-SIZE 6795-86052B0399 670 FTE
NAT-SIZE Transitional Living Group Home - Boys 670 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.