Telemarketing Bureaus and Other Contact Centers · New York

PSEG LI Customer Services

Hicksville, NY · ~619 workers · 5 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.8
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

PSEG LI Customer Services runs at 29% of its industry's injury rate - far safer than the typical Telemarketing Bureaus and Other Contact Centers workplace, earning a grade A.

PSEG LI Customer Services: 0.8 TCR = 29% of Telemarketing Bureaus and Other Contact Centers BLS 2.6 · 5y Form 300A (see methodology below)

PSEG LI Customer Services safety composite

PSEG LI Customer Services scores strongest on total case rate (tcr) (safer than 52% of same-industry peers) and weakest on dart rate (safer than 47%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

50/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 0.76 per 100 workers

Safer than 52% of industry peers

DART rate
D 0.17 per 100 workers

Safer than 47% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

PSEG LI Customer Services held a steady TCR band

PSEG LI Customer Services's TCR held near 0.1 from 0.3 in 2017 to 0.3 in 2024. Peak filing year was 2019 at 1.8 TCR. In 2024, DART was 0.22× this establishment's average TCR (severity share of cases).

2017=0.3 · 2018=0.5 · 2019=1.8 · 2020=0.9 · 2024=0.3

OSHA ITA Form 300A scorecard

Establishment book 561422 · Hicksville, NY AT/BELOW-IND · MID

Grade A · TCR 0.8 · 29% of ind

  • DART 0.2 DART
  • RANK #3/6
  • PHOTO MACS/CSVC Offices - …
  • BOOK 5y book
  • INJ 25 inj
  • SIZE ~619 FTE

Nearest TCR peer: MACS/CSVC Offices - PG Plaza (0.0 TCR gap)

Read with this employer → · Industry book → · New York employers → · Look up another →

PSEG LI Customer Services in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows PSEG LI Customer Services averages 0.8 TCR (29% of the Telemarketing Bureaus and Other Contact Centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

PSEG LI Customer Services TCR series: 2017=0.3 · 2018=0.5 · 2019=1.8 · 2020=0.9 · 2024=0.3 · BLS 2.6

Where PSEG LI Customer Services falls in its industry

159 Telemarketing Bureaus and Othe establishments

Safer than 52% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to New York alone (the establishments it most directly competes with for workers and contracts): ranked #3 safest of 6 Telemarketing Bureaus and Othe employers in New York.

PSEG LI Customer Services (619 employees, TCR 0.8) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate PSEG LI Customer Services
PSEG LI Customer Services (619 employees, TCR 0.8) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

PSEG LI Customer Services has more employees than the Telemarketing Bureaus and Other Contact median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 0.3 0.2 2 0 0
2020 0.9 0.4 7 0 0
2019 1.8 1.2 13 0 0
2018 0.5 0.5 2 0 0
2017 0.3 0.3 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · NY · Hicksville

159 Telemarketing Bureaus and Other Contact Centers employers nationwide with a credible TCR · 21,008 rated employers in New York with headcount on file · 95 employers in Hicksville, NY · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR MACS/CSVC Offices - PG Plaza 0.8 TCR
NAICS-TCR MSSLMTXA 0.8 TCR
NAICS-TCR CO 0.8 TCR
NAICS-TCR OHC Ohio Care Center 0.7 TCR
STATE-SIZE Stucture Tone, LLC 618 FTE
STATE-SIZE ConMed Corporation 620 FTE
STATE-SIZE Tops Distribution Center 618 FTE
STATE-SIZE 6378-63780012 618 FTE
CITY-NEAR PSEG LI T&D ELECTRIC OPS 1,303 FTE
CITY-NEAR PSEG LI T&D Operations 1,293 FTE
CITY-NEAR HICKSVILLE (NY54) 653 FTE
CITY-NEAR HICKSVILLE-NY54 607 FTE
NAT-TCR Bosch Rexroth Corporation 0.8 TCR
NAT-TCR Williston North 0.8 TCR
NAT-TCR RDH Mechanical Contractors, Inc. 0.8 TCR
NAT-TCR Scottsdale Quarter 0.8 TCR
NAT-SIZE Temple University Health System Corporate Offices 619 FTE
NAT-SIZE Erie 619 FTE
NAT-SIZE Riegelwood Mill 619 FTE
NAT-SIZE LORD Corporation - Erie 619 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2020, 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.