Service Center- Furniture · New York
Sf-Suffern Customer Service Center
Suffern, NY · ~116 workers · 2 years of OSHA Injury Tracking Application data.
- C
- Average Safety Record
- 5.3
- Avg TCR
- 5.8
- Industry avg
- 0
- Fatalities
The verdict
Sf-Suffern Customer Service Center runs at 92% of its industry's injury rate - about level with the typical Service Center- Furniture workplace, earning a grade C.
- C
- Average Safety Record
- 5.3
- avg TCR · per 100 workers
- 5.8
- industry benchmark (BLS)
- 13
- recordable injuries tracked
Grade compares Sf-Suffern Customer Service Center's OSHA Total Case Rate of 5.3 to the Service Center- Furniture BLS benchmark of 5.8 (92% of benchmark) across 2 years of Form 300A filings (2016–2024). <a href="/methodology">See methodology</a> for reporting-limitation caveats.
Injury rate over time
Sf-Suffern Customer Service Center's yearly Total Case Rate, against the 5.8 industry benchmark.
Where Sf-Suffern Customer Service Center falls in its industry
10,728 Service Center- Furniture establishmentsSafer than 26% of graded establishments in this industry, whose median TCR is 3.0.
Narrower to New York alone (the establishments it most directly competes with for workers and contracts): ranked #171 safest of 262 Service Center- Furniture employers in New York.
Trend analysis for Sf-Suffern Customer Service Center
Between 2022 and 2023, Sf-Suffern Customer Service Center's Total Case Rate improved from 7.7 to 3.0 recordable injuries per 100 full-time workers, a 60% decrease across 1 year of OSHA reporting.
The safest year on record was 2023, at a TCR of 3.0, while 2022 saw the highest rate, at 7.7, a spread of 4.6 points between the best and worst reporting years. That's a wide swing relative to the establishment's overall rate, worth checking the year-by-year table below for whether a single severe year is driving the average, rather than a sustained trend.
Summed across those 2 reporting years, Sf-Suffern Customer Service Center recorded 13 total injuries and illnesses, with no fatalities reported in any of those years. Readers comparing establishments should weigh the 2-year trend above alongside establishment size, since a larger workforce naturally accumulates more raw incidents even at a lower per-100-worker rate.
Verify This Employer with OSHA
The 13 injuries shown on this page for Sf-Suffern Customer Service Center are sourced from its own 2 years of mandatory OSHA Form 300A summaries. Cross-check the underlying establishment record directly against the federal source, name, NAICS classification, recordable case totals, and inspection history are all searchable on OSHA's Establishment-Specific Injury and Illness Data system.
Verify on OSHA Establishment SearchSource: U.S. Department of Labor, OSHA Establishment-Specific Injury and Illness Data. NAICS 493110 - Service Center- Furniture.
DART Rate, Transparent Calculation (2023)
What is the DART rate formula?
DART (Days Away, Restricted, or Transferred) is computed by OSHA as incidents × 200,000 ÷ hours worked. The 200,000-hour denominator equals roughly 100 full-time workers, which lets establishments of very different sizes be compared directly.
3 DART incidents × 200,000 ÷ 197,375 hours worked = 3.04 DART
Methodology: 29 CFR 1904, OSHA Form 300A recordkeeping
Cross-Validating Context, Establishment vs Industry vs State
| Benchmark | TCR | Source |
|---|---|---|
| Sf-Suffern Customer Service Center (this establishment) | 5.35 | OSHA ITA Form 300A, 2-year avg |
| Warehousing and storage, general merchandise industry avg | 5.80 | BLS IIF, NAICS 493110 |
| New York state avg (all industries) | 4.67 | OSHA ITA, state-level rollup |
Industry benchmarks: Bureau of Labor Statistics, Injuries, Illnesses, and Fatalities (IIF) program
Reportable Incident Timeline
Year-by-year reportable incidents (recordable injuries + illnesses + fatalities) submitted by Sf-Suffern Customer Service Center to OSHA's Injury Tracking Application. Each row anchors to OSHA's inspection records search where you can pull the underlying inspection case numbers and citations for that establishment-year.
- 2023: 3 reportable incidents · 3 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
- 2022: 10 reportable incidents · 10 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
Source: OSHA Inspection Information System (IMIS) - inspection case-number records
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2023 | 3.0 | 3.0 | 3 | 0 | 0 |
| 2022 | 7.7 | 7.7 | 10 | 0 | 0 |
What this grade means for you
Use this grade as a relative read on Sf-Suffern Customer Service Center's reported OSHA injury record, strong versus its Service Center- Furniture peers, but not a guarantee about any single site today.
- At 92% of the Service Center- Furniture benchmark, Sf-Suffern Customer Service Center reports fewer injuries than typical peers, still worth asking how safety is managed day to day. Know your rights
- Judge this record against the wider Service Center- Furniture sector, where injury rates vary widely, before comparing it in isolation. See the industry
- Grades reflect 2016–2024 filings; check the latest establishment record straight from OSHA, or look up a different employer. Look up another
Safety grades reflect employers' self-reported OSHA Form 300A filings from 2016 to 2024 and can lag current conditions. A grade is not a guarantee that any specific workplace is safe or unsafe today. See our methodology and disclaimer.
Frequently Asked Questions
What is Sf-Suffern Customer Service Center's safety grade?
How many injuries has Sf-Suffern Customer Service Center reported?
Similar Employers
Matched by safety record across the industry, by workforce size within New York, and by nearby establishments in Suffern - a different peer set than the category browse links below.
Similar TCR (~5.3)
Similar size (~116 workers)
Read our methodology - how this data is sourced, computed, and verified.
Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.