Centralized administrative offices · Pennsylvania

Zoetis Exton - Customer Service

Exton, PA · ~239 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.2
Avg TCR
0.7
Industry avg
0
Fatalities
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The verdict

Zoetis Exton - Customer Service runs at 24% of its industry's injury rate - far safer than the typical Centralized administrative offices workplace, earning a grade A.

Zoetis Exton - Customer Service: 0.2 TCR = 24% of Centralized administrative offices BLS 0.7 · 4y Form 300A (see methodology below)

Zoetis Exton - Customer Service safety composite

Zoetis Exton - Customer Service scores strongest on total case rate (tcr) (safer than 83% of same-industry peers) and weakest on dart rate (safer than 20%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

53/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
B 0.17 per 100 workers

Safer than 83% of industry peers

DART rate
F 0.68 per 100 workers

Safer than 20% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Zoetis Exton - Customer Service: 0.0 → 0.7 TCR

Peak year 2019 @ 0.7 TCR · DART/TCR 4× in 2019

Zoetis Exton - Customer Service's TCR rose 0.7 from 0.0 in 2016 to 0.7 in 2019. In 2019, DART was 4× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 551114 · Exton, PA AT/BELOW-IND · MID

Grade A · TCR 0.2 · 24% of ind

  • DART 0.7 DART
  • RANK #11/63
  • PHOTO Endura Products Inc,…
  • BOOK 4y book
  • INJ 2 inj
  • SIZE ~239 FTE

Nearest TCR peer: Endura Products Inc, Corporate Office (0.0 TCR gap)

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Zoetis Exton - Customer Service in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Zoetis Exton - Customer Service averages 0.2 TCR (24% of the Centralized administrative offices BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Zoetis Exton - Customer Service TCR series: 2016=0 · 2017=0 · 2018=0 · 2019=0.7 · BLS 0.7

Where Zoetis Exton - Customer Service falls in its industry

1,475 Centralized administrative off establishments

Safer than 83% of graded establishments in this industry, whose median TCR is 0.7.

More dangerous than peersSafer than peers

Narrower to Pennsylvania alone (the establishments it most directly competes with for workers and contracts): ranked #11 safest of 63 Centralized administrative off employers in Pennsylvania.

Zoetis Exton - Customer Service (239 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 189 employees and a TCR of 0.7 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,0004,000 0246810 Average employees Total Case Rate Zoetis Exton - Customer Service
Zoetis Exton - Customer Service (239 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 189 employees and a TCR of 0.7

Zoetis Exton - Customer Service has more employees than the Centralized administrative offices median and a lower injury rate than the industry's median TCR of 0.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2019 0.7 0.7 2 0 0
2018 0.0 0.0 0 0 0
2017 0.0 0.0 0 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

551114 · PA · Exton

1,475 Centralized administrative offices employers nationwide with a credible TCR · 22,692 rated employers in Pennsylvania with headcount on file · 138 employers in Exton, PA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Endura Products Inc, Corporate Office 0.2 TCR
NAICS-TCR Land O'Lakes - Arden Hills Corporate Offices 0.2 TCR
NAICS-TCR Wauwatosa - 1425 North Discovery Parkway 0.2 TCR
NAICS-TCR HOUSTON TX OFFICE 0.2 TCR
STATE-SIZE IT Landes 239 FTE
STATE-SIZE Troegs Brewing Company 239 FTE
STATE-SIZE NVR Building Products (PGH) 239 FTE
STATE-SIZE The AZEK Company - KEYSER AVE 239 FTE
CITY-NEAR Bentley Systems, Incorporated 1,292 FTE
CITY-NEAR West Pharmaceutical Services, Inc., Exton 531 FTE
CITY-NEAR Brian's House Inc 416 FTE
CITY-NEAR Shire: Exton 385 FTE
NAT-TCR M.a.D.H. Gin, Inc. 0.2 TCR
NAT-TCR KBI Biopharma - RTP 0.2 TCR
NAT-TCR 1717 Main Street 0.2 TCR
NAT-TCR SNJNPR70 0.2 TCR
NAT-SIZE 620 - Chicago 239 FTE
NAT-SIZE Paper Mart 239 FTE
NAT-SIZE Andis Tool 239 FTE
NAT-SIZE Washington (PH) 239 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.