Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
61400234 Ma234 Palmer Palmer, MA F 10.6
25408 Store 25408 Middlesboro, KY F 10.6
4186-06057 Albertville, MN F 10.6
03270 Store 03270 Rocky River, OH F 10.5
28043 Store 28043 Longs Myrtle Beach, SC F 10.5
61400218 Ma218 Rockland Rockland, MA F 10.5
61400238 Ma238 Athol Athol, MA F 10.5
61400507 Ny507 North Babylon North Babylon, NY F 10.4
08919 Store 08919 Kankakee, IL F 10.4
4186-04849 Stratford, CT F 10.4
4186-05533 Forest Lake, MN F 10.4
4186-05200 Elmwood Park, NJ F 10.4
26092 Store 26092 Chicago, IL F 10.3
4186-02699 Loveland, CO F 10.3
32950 Store 32950 Murfreesboro, AR F 10.3
61400322 Ct322 Bloomfield Bloomfield, CT F 10.3
28291 Store 28291 Sun City, AZ F 10.3
4186-06153 Brooklyn, NY F 10.3
4186-02081 Lake Park, FL F 10.2
07643 Store 07643 Kaukauna, WI F 10.2
4186-02690 Greeley, CO F 10.2
07553 Store 07553 Hines, OR F 10.2
30463 Store 30463 Dexter, NM F 10.2
4186-01687 Middletown, NY F 10.2
6140-61400513 Nanuet, NY F 10.2
6140-61400325 Meriden, CT F 10.2
30618 Store 30618 Big Timber, MT F 10.2
4186-03768 Longmont, CO F 10.2
4186-25040 Buffalo, NY F 10.2
25013 Store 25013 New Lexington, OH F 10.1
4186-26029 Jacksonville, FL F 10.1
4186-01535 Palmdale, CA F 10.1
4186-03853 San Jose, CA F 10.1
32575 Store 32575 Libby, MT F 10.1
32670 Store 32670 Whitmore Lake, MI F 10.1
4186-01266 Modesto, CA F 10.1
06490 Store 06490 Mountain View, AR F 10.0
22536 Store 22536 El Paso, TX F 10.0
4186-05790 Las Vegas, NV F 10.0
01109 Store 01109 Cheboygan, MI F 10.0
25661 Store 25661 Alliance, OH F 10.0
6140-61400505 Clifton Park, NY F 10.0
21592 Store 21592 Taylor, MI F 9.9
22438 Store 22438 Wharton, TX F 9.9
6140-61400215 Gardner, MA F 9.9
61400406 Nh406 Newport Newport, NH F 9.9
4186-00542 Lockport, NY F 9.9
4186-01292 Clarksdale, MS F 9.9
6140-61400301 Ledyard, CT F 9.9
32014 Store 32014 Townsend, MT F 9.8
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.