Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
4186-00843 St. Cloud, MN F 9.8
4186-01733 Providence, RI F 9.8
4186-05302 Pasadena, CA F 9.8
61400255 Ma255 Saugus Saugus, MA F 9.8
03951 Store 03951 Commack, NY F 9.8
4186-02074 Aloha, OR F 9.8
4186-05544 Redwood City, CA F 9.8
26861 Store 26861 Congress, AZ F 9.8
4186-02326 Murrieta, CA F 9.8
6140-61400416 Salem, NH F 9.7
32730 Store 32730 Valentine, NE F 9.7
03146 Store 03146 Kalispell, MT F 9.7
4186-03999 Thousand Oaks, CA F 9.7
01667 Store 01667 Runnemede, NJ F 9.7
02568 Store 02568 Punxsutawney, PA F 9.6
61400306 Ct306 Clinton Clinton, CT F 9.6
61400609 Pa609 Elizabethtown Elizabethtown, PA F 9.6
4186-31449 Bronx, NY F 9.6
25428 Store 25428 Adel, IA F 9.5
6140-61400247 Tewksbury, MA F 9.5
4186-02462 Gresham, OR F 9.5
4186-03040 Towson, MD F 9.5
4186-04006 White Bear Lake, MN F 9.5
6140-61400252 North Reading, MA F 9.5
6140-61400258 Springfield, MA F 9.5
6140-61400406 Newport, NH F 9.5
4186-02963 Santa Paula, CA F 9.4
4186-03485 Rocky Point, NY F 9.4
6140-61400125 Cranston, RI F 9.4
6140-61400243 Leominster, MA F 9.4
06608 Store 06608 Socorro, TX F 9.4
4186-02328 Minneapolis, MN F 9.4
4186-04996 Chula Vista, CA F 9.4
05352 Store 05352 Caro, MI F 9.4
06590 Store 06590 Chocowinity, NC F 9.4
33396 Store 33396 Manila, AR F 9.4
32128 Store 32128 Corpus Christi, TX F 9.4
6140-61400254 Fall River, MA F 9.3
20557 Store 20557 Lake Wales, FL F 9.3
6140-61400212 New Bedford, MA F 9.3
06396 Store 06396 Bellaire, OH F 9.3
20357 Store 20357 N Tazewell, VA F 9.3
05903 Store 05903 Anderson, CA F 9.3
05477 Store 05477 Woodside, NY F 9.3
07136 Store 07136 Connellsville, PA F 9.2
6140-61400121 Johnston, RI F 9.2
29143 Store 29143 Arco, ID F 9.2
20374 Store 20374 Augusta, GA F 9.2
08495 Store 08495 Milford, MI F 9.2
61400412 Nh412 Milford Milford, NH F 9.2
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.