Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
61400252 Ma252 Northreading North Reading, MA F 9.2
4186-00896 Rochester, NY F 9.2
01340 Store 01340 Glen Ellyn, IL F 9.2
04064 Store 04064 Leitchfield, KY F 9.2
26214 Store 26214 Saint Bernard, LA F 9.2
61400308 Ct308 Southington Southington, CT F 9.1
4186-01233 Union City, CA F 9.1
21797 Store 21797 San Antonio, TX F 9.1
6140-61400332 Litchfield, CT F 9.1
22850 Store 22850 Bolivar, TN F 9.0
4186-03573 Revere, MA F 9.0
4186-05611 Brooklyn, NY F 9.0
02528 Store 02528 Nags Head, NC F 9.0
6140-61400206 South Yarmouth, MA F 9.0
4186-02108 Fort Pierce, FL F 9.0
06042 Store 06042 Edgewood, NM F 9.0
6140-61400328 Waterford, CT F 9.0
61400505 Ny505 Clifton Park Clifton Park, NY F 9.0
4186-01764 Madison, TN F 9.0
00425 Store 00425 Hazleton, PA F 8.9
07566 Store 07566 Waynesboro, TN F 8.9
4186-01416 Plattsburgh, NY F 8.9
4186-07395 San Jose, CA F 8.9
6140-61400122 Pawtucket, RI F 8.9
32186 Store 32186 Tampa, FL F 8.9
6140-61400507 North Babylon, NY F 8.9
4186-03038 Catonsville, MD F 8.9
03442 Store 03442 Montrose, CO F 8.9
6140-61400327 Bristol, CT F 8.8
22054 Store 22054 San Benito, TX F 8.8
4186-03233 Rochester, MN F 8.8
21413 Store 21413 Kalkaska, MI F 8.8
6140-61400411 Nashua, NH F 8.8
6140-61400477 Biddeford, ME F 8.8
23273 Store 23273 Roma, TX F 8.7
6140-61400120 Cranston, RI F 8.7
01629 Store 01629 North Brunswick, NJ F 8.7
4186-04597 Delray Beach, FL F 8.7
4186-02468 Baker City, OR F 8.7
06415 Store 06415 Payette, ID F 8.7
20628 Store 20628 Charleston, WV F 8.7
61400257 Ma257 North Dartmouth N. Dartmouth, MA F 8.7
4186-01945 Eureka, CA F 8.7
4186-02628 Las Vegas, NV F 8.7
31724 Store 31724 Black Jack Florissa, MO F 8.6
4186-02202 Aberdeen, WA F 8.6
31300 Store 31300 Lawrenceville, PA F 8.6
4186-04606 Buckeye, AZ F 8.6
30396 Store 30396 Tulsa, OK F 8.6
31931 Store 31931 Palm Bay, FL F 8.6
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.