Customer service call centers · Illinois

52938 NETSPAP, Chicago Medicaid

Glen Ellyn, IL · ~34 workers · 3 years of OSHA Injury Tracking Application data.

C
Average Safety Record
0.0
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

52938 NETSPAP, Chicago Medicaid runs at 0% of its industry's injury rate - about level with the typical Customer service call centers workplace, earning a grade C.

52938 NETSPAP, Chicago Medicaid: 0.0 TCR = 0% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

52938 NETSPAP, Chicago Medicaid safety composite

52938 NETSPAP, Chicago Medicaid scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

79/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0 per 100 workers

Safer than 100% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

52938 NETSPAP, Chicago Medicaid held a steady TCR band

52938 NETSPAP, Chicago Medicaid's TCR held near 0.0 from 0.0 in 2020 to 0.0 in 2022. Peak filing year was 2020 at 0.0 TCR.

2020=0.0 · 2021=0.0 · 2022=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Glen Ellyn, IL AT/BELOW-IND · SMALL

Grade C · TCR 0.0 · 0% of ind

  • DART 0.0 DART
  • RANK #0/4
  • PHOTO CSC Tulsa
  • BOOK 3y book
  • INJ 0 inj
  • SIZE ~34 FTE

Nearest TCR peer: CSC Tulsa (0.0 TCR gap)

Read with this employer → · Industry book → · Illinois employers → · Look up another →

52938 NETSPAP, Chicago Medicaid in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows 52938 NETSPAP, Chicago Medicaid averages 0.0 TCR (0% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

52938 NETSPAP, Chicago Medicaid TCR series: 2020=0 · 2021=0 · 2022=0 · BLS 2.6

Where 52938 NETSPAP, Chicago Medicaid falls in its industry

159 Customer service call centers establishments

Safer than 100% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Illinois alone (the establishments it most directly competes with for workers and contracts): ranked #0 safest of 4 Customer service call centers employers in Illinois.

52938 NETSPAP, Chicago Medicaid (34 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate 52938 NETSPAP, Chicago Medicaid
52938 NETSPAP, Chicago Medicaid (34 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

52938 NETSPAP, Chicago Medicaid has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2022 0.0 0.0 0 0 0
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · IL · Glen Ellyn

159 Customer service call centers employers nationwide with a credible TCR · 22,804 rated employers in Illinois with headcount on file · 44 employers in Glen Ellyn, IL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR CSC Tulsa 0.0 TCR
NAICS-TCR WAH - East and West 0.0 TCR
NAICS-TCR Nelnet Servicing LLC 0.1 TCR
NAICS-TCR WAH East 0.1 TCR
STATE-SIZE Cresco Labs - Kankakee 34 FTE
STATE-SIZE Kendall Energy Facility 34 FTE
STATE-SIZE Adams Electric 34 FTE
STATE-SIZE Town of Normal - Water 34 FTE
CITY-NEAR College of DuPage 2,427 FTE
CITY-NEAR COLLEGE OF DUPAGE #502 2,368 FTE
CITY-NEAR Glenbard Twp High School District 87 1,408 FTE
CITY-NEAR GLENBARD DIST 87 1,141 FTE
NAT-TCR Raleigh Managed Services 0.0 TCR
NAT-TCR California Department of Transportation Facility 128 0.0 TCR
NAT-TCR Integration Appliance Inc. 0.0 TCR
NAT-TCR Hampton Inn & Suites 0.0 TCR
NAT-SIZE Big V Property Group Charlotte 34 FTE
NAT-SIZE Gear Motions - Nixon Gear Division 34 FTE
NAT-SIZE V.J. Scozzari and Sons, Inc. Hopewell 34 FTE
NAT-SIZE Washington Crane & Hoist 34 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2022, 2021, 2020. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.