Customer service call centers · Colorado

WAH East

Englewood, CO · ~698 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.1
Avg TCR
2.6
Industry avg
0
Fatalities
Subscribe to safety-record updates (RSS)

The verdict

WAH East runs at 3% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

WAH East: 0.1 TCR = 3% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)

WAH East safety composite

WAH East scores strongest on total case rate (tcr) (safer than 97% of same-industry peers) and weakest on dart rate (safer than 49%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

68/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.07 per 100 workers

Safer than 97% of industry peers

DART rate
D 0.13 per 100 workers

Safer than 49% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

WAH East held a steady TCR band

WAH East's TCR held near 0.1 from 0.0 in 2019 to 0.1 in 2020. In 2020, DART was 1.86× this establishment's average TCR (severity share of cases).

2019=0.0 · 2020=0.1

OSHA ITA Form 300A scorecard

Establishment book 561422 · Englewood, CO AT/BELOW-IND · MID

Grade A · TCR 0.1 · 3% of ind

  • DART 0.1 DART
  • RANK #2/6
  • PHOTO Nelnet Servicing LLC
  • BOOK 2y book
  • INJ 1 inj
  • SIZE ~698 FTE

Nearest TCR peer: Nelnet Servicing LLC (0.0 TCR gap)

Read with this employer → · Industry book → · Colorado employers → · Look up another →

WAH East in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows WAH East averages 0.1 TCR (3% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

WAH East TCR series: 2019=0 · 2020=0.1 · BLS 2.6

Where WAH East falls in its industry

159 Customer service call centers establishments

Safer than 97% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Colorado alone (the establishments it most directly competes with for workers and contracts): ranked #2 safest of 6 Customer service call centers employers in Colorado.

WAH East (698 employees, TCR 0.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate WAH East
WAH East (698 employees, TCR 0.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

WAH East has more employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2020 0.1 0.1 1 0 0
2019 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · CO · Englewood

159 Customer service call centers employers nationwide with a credible TCR · 9,007 rated employers in Colorado with headcount on file · 325 employers in Englewood, CO · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Nelnet Servicing LLC 0.1 TCR
NAICS-TCR Customer Resource Center - Murfreesboro 0.1 TCR
NAICS-TCR WAH - East and West 0.0 TCR
NAICS-TCR CSC Tulsa 0.0 TCR
STATE-SIZE Developmental Disabilities Center dba Imagine! 700 FTE
STATE-SIZE Emerson Automation Solutions 695 FTE
STATE-SIZE CS Wind America Inc 702 FTE
STATE-SIZE Global Specialty Fulfillment : UCO1 693 FTE
CITY-NEAR Corporate Meridian 2,030 FTE
CITY-NEAR Swedish Medical Center 1,516 FTE
CITY-NEAR ULA-Denver 1,324 FTE
CITY-NEAR CO004 1,262 FTE
NAT-TCR St. Joseph Community Office 0.1 TCR
NAT-TCR Schlumberger Sugar Land Campus North 0.1 TCR
NAT-TCR JCG Industries Inc 0.1 TCR
NAT-TCR ExxonMobil Global Services Company Houston Campus 0.1 TCR
NAT-SIZE Borger Refinery 698 FTE
NAT-SIZE TDS Austin 698 FTE
NAT-SIZE ATL - Ground Ops 698 FTE
NAT-SIZE HoneywellNM75 698 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.