Customer service call centers · Nebraska

Nelnet Servicing LLC

Lincoln, NE · ~2,850 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.1
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Nelnet Servicing LLC runs at 2% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Nelnet Servicing LLC: 0.1 TCR = 2% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

Nelnet Servicing LLC safety composite

Nelnet Servicing LLC scores strongest on total case rate (tcr) (safer than 98% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

78/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.06 per 100 workers

Safer than 98% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Nelnet Servicing LLC held a steady TCR band

Nelnet Servicing LLC's TCR held near 0.1 from 0.1 in 2022 to 0.0 in 2024. Peak filing year was 2022 at 0.1 TCR. In 2024, DART was 0× this establishment's average TCR (severity share of cases).

2022=0.1 · 2023=0.1 · 2024=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Lincoln, NE AT/BELOW-IND · LARGE

Grade A · TCR 0.1 · 2% of ind

  • DART 0.0 DART
  • RANK #1/5
  • PHOTO WAH East
  • BOOK 3y book
  • INJ 4 inj
  • SIZE ~2,850 FTE

Nearest TCR peer: WAH East (0.0 TCR gap)

Read with this employer → · Industry book → · Nebraska employers → · Look up another →

Nelnet Servicing LLC in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Nelnet Servicing LLC averages 0.1 TCR (2% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Nelnet Servicing LLC TCR series: 2022=0.1 · 2023=0.1 · 2024=0 · BLS 2.6

Where Nelnet Servicing LLC falls in its industry

159 Customer service call centers establishments

Safer than 98% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Nebraska alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 5 Customer service call centers employers in Nebraska.

Nelnet Servicing LLC (2,850 employees, TCR 0.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Nelnet Servicing LLC
Nelnet Servicing LLC (2,850 employees, TCR 0.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Nelnet Servicing LLC has more employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 0.0 0.0 0 0 0
2023 0.1 0.1 1 0 0
2022 0.1 0.0 3 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · NE · Lincoln

159 Customer service call centers employers nationwide with a credible TCR · 3,594 rated employers in Nebraska with headcount on file · 496 employers in Lincoln, NE · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR WAH East 0.1 TCR
NAICS-TCR WAH - East and West 0.0 TCR
NAICS-TCR Customer Resource Center - Murfreesboro 0.1 TCR
NAICS-TCR CSC Tulsa 0.0 TCR
STATE-SIZE 61830001 METHODIST HOSPITAL 2,861 FTE
STATE-SIZE FUSION MEDICAL STAFFING, LLC 2,874 FTE
STATE-SIZE Lexington Plant 2,926 FTE
STATE-SIZE 6183-61830001 2,554 FTE
CITY-NEAR Nelnet - Lincoln HQ 2,491 FTE
CITY-NEAR Bryan East Campus 2,358 FTE
CITY-NEAR FACTS Education Corporation 1,986 FTE
CITY-NEAR Duncan Aviation LNK 1,400 FTE
NAT-TCR Novelis North America 0.1 TCR
NAT-TCR Minnesota Department of Health - Golden Rule Building 0.1 TCR
NAT-TCR NV Energy-Pearson 0.1 TCR
NAT-TCR 105185 - IPP Repowering- 840MW 2x2x1 CC 0.1 TCR
NAT-SIZE Mercy Hospital 2,851 FTE
NAT-SIZE Childrens Hospital - Milw Campus 2,851 FTE
NAT-SIZE Community Medical Center 2,848 FTE
NAT-SIZE TJXCORP 2,847 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023, 2022. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.