Customer service call centers · California
Affiliated Communications
Camarillo, CA · ~266 workers · 2 years of OSHA Injury Tracking Application data.
- B
- Good Safety Record
- 1.5
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
Affiliated Communications runs at 57% of its industry's injury rate - safer than the typical Customer service call centers workplace, earning a grade B.
Affiliated Communications: 1.5 TCR = 57% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)
Affiliated Communications safety composite
Affiliated Communications scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 8%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
25/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- F 1.48 per 100 workers
Safer than 25% of industry peers
- DART rate
- F 1.18 per 100 workers
Safer than 8% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
TCR Δ
−0.6
2018→2019
Affiliated Communications injury rate improved
Affiliated Communications's TCR fell 0.6 from 1.8 in 2018 to 1.2 in 2019. Peak filing year was 2018 at 1.8 TCR. In 2019, DART was 0.8× this establishment's average TCR (severity share of cases).
2018=1.8 · 2019=1.2
OSHA ITA Form 300A scorecard
Establishment book 561422 · Camarillo, CA AT/BELOW-IND · MID
Grade B · TCR 1.5 · 57% of ind
- DART 1.2 DART
- RANK #8/13
- PHOTO Alorica Customer Car…
- BOOK 2y book
- INJ 5 inj
- SIZE ~266 FTE
Nearest TCR peer: Alorica Customer Care, Inc - Joplin (0.0 TCR gap)
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Affiliated Communications in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
Affiliated Communications
1.5 TCR
- Alorica Custom
Alorica Customer Care, Inc - Joplin
1.5 TCR
- Business Solut
Business Solutions
1.5 TCR
- ME-Oakland Cal
ME-Oakland Call Center
1.5 TCR
- NM-Albuquerque
NM-Albuquerque Menaul Call Center
1.4 TCR
What this shows Affiliated Communications averages 1.5 TCR (57% of the Customer service call centers BLS benchmark).
Affiliated Communications TCR series: 2018=1.8 · 2019=1.2 · BLS 2.6
Where Affiliated Communications falls in its industry
159 Customer service call centers establishmentsSafer than 25% of graded establishments in this industry, whose median TCR is 0.8.
Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #8 safest of 13 Customer service call centers employers in California.
Affiliated Communications has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2019 | 1.2 | 1.2 | 3 | 0 | 0 |
| 2018 | 1.8 | 0.9 | 2 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561422 · CA · Camarillo
159 Customer service call centers employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 158 employers in Camarillo, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Alorica Customer Care, Inc - Joplin | 1.5 TCR |
| NAICS-TCR | Business Solutions | 1.5 TCR |
| NAICS-TCR | ME-Oakland Call Center | 1.5 TCR |
| NAICS-TCR | NM-Albuquerque Menaul Call Center | 1.4 TCR |
| STATE-SIZE | Ratto Bros Inc | 266 FTE |
| STATE-SIZE | Cassin Ranch | 266 FTE |
| STATE-SIZE | Moonlight Packing Company, LLC Plant 1 | 266 FTE |
| STATE-SIZE | CANUS Services, Inc. | 266 FTE |
| CITY-NEAR | CA-09 | 4,525 FTE |
| CITY-NEAR | California Department of Transportation Facility 558 | 2,621 FTE |
| CITY-NEAR | California State University Channel Islands | 1,552 FTE |
| CITY-NEAR | Channel Islands Social Services | 1,488 FTE |
| NAT-TCR | 246 - Springfield-MO | 1.5 TCR |
| NAT-TCR | Hotard Coaches - Sulphur | 1.5 TCR |
| NAT-TCR | Sodexo at Campus Village Apartments | 1.5 TCR |
| NAT-TCR | Electric Mills | 1.5 TCR |
| NAT-SIZE | 4113-41131001-A05 | 266 FTE |
| NAT-SIZE | Sabic-IP Mt. Vernon | 266 FTE |
| NAT-SIZE | Orchard View Manor | 266 FTE |
| NAT-SIZE | JTEKT Automotive Texas, LP | 266 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.