Customer service call centers · California

Affiliated Communications

Camarillo, CA · ~266 workers · 2 years of OSHA Injury Tracking Application data.

B
Good Safety Record
1.5
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Affiliated Communications runs at 57% of its industry's injury rate - safer than the typical Customer service call centers workplace, earning a grade B.

Affiliated Communications: 1.5 TCR = 57% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)

Affiliated Communications safety composite

Affiliated Communications scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 8%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

25/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 1.48 per 100 workers

Safer than 25% of industry peers

DART rate
F 1.18 per 100 workers

Safer than 8% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.6

2018→2019

Affiliated Communications injury rate improved

Affiliated Communications's TCR fell 0.6 from 1.8 in 2018 to 1.2 in 2019. Peak filing year was 2018 at 1.8 TCR. In 2019, DART was 0.8× this establishment's average TCR (severity share of cases).

2018=1.8 · 2019=1.2

OSHA ITA Form 300A scorecard

Establishment book 561422 · Camarillo, CA AT/BELOW-IND · MID

Grade B · TCR 1.5 · 57% of ind

  • DART 1.2 DART
  • RANK #8/13
  • PHOTO Alorica Customer Car…
  • BOOK 2y book
  • INJ 5 inj
  • SIZE ~266 FTE

Nearest TCR peer: Alorica Customer Care, Inc - Joplin (0.0 TCR gap)

Read with this employer → · Industry book → · California employers → · Look up another →

Affiliated Communications in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Affiliated Communications averages 1.5 TCR (57% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Affiliated Communications TCR series: 2018=1.8 · 2019=1.2 · BLS 2.6

Where Affiliated Communications falls in its industry

159 Customer service call centers establishments

Safer than 25% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #8 safest of 13 Customer service call centers employers in California.

Affiliated Communications (266 employees, TCR 1.5) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Affiliated Communications
Affiliated Communications (266 employees, TCR 1.5) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Affiliated Communications has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2019 1.2 1.2 3 0 0
2018 1.8 0.9 2 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · CA · Camarillo

159 Customer service call centers employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 158 employers in Camarillo, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Alorica Customer Care, Inc - Joplin 1.5 TCR
NAICS-TCR Business Solutions 1.5 TCR
NAICS-TCR ME-Oakland Call Center 1.5 TCR
NAICS-TCR NM-Albuquerque Menaul Call Center 1.4 TCR
STATE-SIZE Ratto Bros Inc 266 FTE
STATE-SIZE Cassin Ranch 266 FTE
STATE-SIZE Moonlight Packing Company, LLC Plant 1 266 FTE
STATE-SIZE CANUS Services, Inc. 266 FTE
CITY-NEAR CA-09 4,525 FTE
CITY-NEAR California Department of Transportation Facility 558 2,621 FTE
CITY-NEAR California State University Channel Islands 1,552 FTE
CITY-NEAR Channel Islands Social Services 1,488 FTE
NAT-TCR 246 - Springfield-MO 1.5 TCR
NAT-TCR Hotard Coaches - Sulphur 1.5 TCR
NAT-TCR Sodexo at Campus Village Apartments 1.5 TCR
NAT-TCR Electric Mills 1.5 TCR
NAT-SIZE 4113-41131001-A05 266 FTE
NAT-SIZE Sabic-IP Mt. Vernon 266 FTE
NAT-SIZE Orchard View Manor 266 FTE
NAT-SIZE JTEKT Automotive Texas, LP 266 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.