Customer service call centers · Nebraska
Business Solutions
Omaha, NE · ~98 workers · 3 years of OSHA Injury Tracking Application data.
- B
- Good Safety Record
- 1.5
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
Business Solutions runs at 56% of its industry's injury rate - safer than the typical Customer service call centers workplace, earning a grade B.
Business Solutions: 1.5 TCR = 56% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)
Business Solutions safety composite
Business Solutions scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on total case rate (tcr) (safer than 26%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
50/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- F 1.46 per 100 workers
Safer than 26% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 76% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Rising injury rate
Business Solutions: 0.9 → 2.4 TCR
Peak year 2018 @ 2.4 TCR · DART/TCR 0× in 2018
Business Solutions's TCR rose 1.5 from 0.9 in 2016 to 2.4 in 2018. In 2018, DART was 0× this establishment's average TCR (severity share of cases).
OSHA ITA Form 300A scorecard
Establishment book 561422 · Omaha, NE AT/BELOW-IND · SMALL
Grade B · TCR 1.5 · 56% of ind
- DART 0.0 DART
- RANK #5/5
- PHOTO Alorica Customer Car…
- BOOK 3y book
- INJ 3 inj
- SIZE ~98 FTE
Nearest TCR peer: Alorica Customer Care, Inc - Joplin (0.0 TCR gap)
Read with this employer → · Industry book → · Nebraska employers → · Look up another →
Business Solutions in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
Business Solutions
1.5 TCR
- Alorica Custom
Alorica Customer Care, Inc - Joplin
1.5 TCR
- Affiliated Com
Affiliated Communications
1.5 TCR
- ME-Oakland Cal
ME-Oakland Call Center
1.5 TCR
- NM-Albuquerque
NM-Albuquerque Menaul Call Center
1.4 TCR
What this shows Business Solutions averages 1.5 TCR (56% of the Customer service call centers BLS benchmark).
Business Solutions TCR series: 2016=0.9 · 2017=1 · 2018=2.4 · BLS 2.6
Where Business Solutions falls in its industry
159 Customer service call centers establishmentsSafer than 26% of graded establishments in this industry, whose median TCR is 0.8.
Narrower to Nebraska alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 5 Customer service call centers employers in Nebraska.
Business Solutions has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2018 | 2.4 | 0.0 | 1 | 0 | 0 |
| 2017 | 1.0 | 0.0 | 1 | 0 | 0 |
| 2016 | 0.9 | 0.0 | 1 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561422 · NE · Omaha
159 Customer service call centers employers nationwide with a credible TCR · 3,594 rated employers in Nebraska with headcount on file · 1,135 employers in Omaha, NE · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Alorica Customer Care, Inc - Joplin | 1.5 TCR |
| NAICS-TCR | Affiliated Communications | 1.5 TCR |
| NAICS-TCR | NM-Albuquerque Menaul Call Center | 1.4 TCR |
| NAICS-TCR | ME-Oakland Call Center | 1.5 TCR |
| STATE-SIZE | Boyd Jones Construction | 98 FTE |
| STATE-SIZE | Grunwald Mechanical Contractors & Engineers | 98 FTE |
| STATE-SIZE | Blair Site | 98 FTE |
| STATE-SIZE | NE Lincoln | 98 FTE |
| CITY-NEAR | Drivers Management LLC/Over the Road Drivers | 9,373 FTE |
| CITY-NEAR | Nebraska Medicine | 8,728 FTE |
| CITY-NEAR | FUSION MEDICAL STAFFING, LLC | 2,874 FTE |
| CITY-NEAR | 61830001 METHODIST HOSPITAL | 2,861 FTE |
| NAT-TCR | Store 27934 | 1.5 TCR |
| NAT-TCR | Ca310-Lpz-Ca310 Irwindale Wh | 1.5 TCR |
| NAT-TCR | Savannah Service Center | 1.5 TCR |
| NAT-TCR | Lynchburg VA Plant | 1.5 TCR |
| NAT-SIZE | Stratus-Systems LLC. | 98 FTE |
| NAT-SIZE | Steel Manufacturing | 98 FTE |
| NAT-SIZE | LONG-HCT-LONGVIEW | 98 FTE |
| NAT-SIZE | Homans Associates LLC 1240 | 98 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.