Telephone call centers · Tennessee
Distribution and Services: ASI - Memphis, TN
Memphis, TN · ~375 workers · 2 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.7
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
Distribution and Services: ASI - Memphis, TN runs at 25% of its industry's injury rate - far safer than the typical Telephone call centers workplace, earning a grade A.
Distribution and Services: ASI - Memphis, TN: 0.7 TCR = 25% of Telephone call centers BLS 2.6 · 2y Form 300A (see methodology below)
Distribution and Services: ASI - Memphis, TN safety composite
Distribution and Services: ASI - Memphis, TN scores strongest on total case rate (tcr) (safer than 57% of same-industry peers) and weakest on dart rate (safer than 26%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
44/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- C 0.66 per 100 workers
Safer than 57% of industry peers
- DART rate
- F 0.53 per 100 workers
Safer than 26% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Rising injury rate
Distribution and Services: ASI - Memphis, TN: 0.3 → 1.1 TCR
Peak year 2017 @ 1.1 TCR · DART/TCR 0.8× in 2017
Distribution and Services: ASI - Memphis, TN's TCR rose 0.8 from 0.3 in 2016 to 1.1 in 2017. In 2017, DART was 0.8× this establishment's average TCR (severity share of cases).
OSHA ITA Form 300A scorecard
Establishment book 561422 · Memphis, TN AT/BELOW-IND · MID
Grade A · TCR 0.7 · 25% of ind
- DART 0.5 DART
- RANK #4/6
- PHOTO IKEA #013 RCMP
- BOOK 2y book
- INJ 4 inj
- SIZE ~375 FTE
Nearest TCR peer: IKEA #013 RCMP (0.0 TCR gap)
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Distribution and Services: ASI - Memphis, TN in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
Distribution and Services: ASI - Memphis, TN
0.7 TCR
- IKEA #013 RCMP
IKEA #013 RCMP
0.7 TCR
- AL-Birmingham
AL-Birmingham Call Center
0.7 TCR
- CFI Ocoee FL16
CFI Ocoee FL16 Call Center
0.6 TCR
- Distribution a
Distribution and Services: ASI - Rapid City, SD
0.6 TCR
What this shows Distribution and Services: ASI - Memphis, TN averages 0.7 TCR (25% of the Telephone call centers BLS benchmark).
Distribution and Services: ASI - Memphis, TN TCR series: 2016=0.3 · 2017=1.1 · BLS 2.6
Where Distribution and Services: ASI - Memphis, TN falls in its industry
159 Telephone call centers establishmentsSafer than 57% of graded establishments in this industry, whose median TCR is 0.8.
Narrower to Tennessee alone (the establishments it most directly competes with for workers and contracts): ranked #4 safest of 6 Telephone call centers employers in Tennessee.
Distribution and Services: ASI - Memphis, TN has fewer employees than the Telephone call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2017 | 1.1 | 0.5 | 4 | 0 | 0 |
| 2016 | 0.3 | 0.3 | 0 | 1 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561422 · TN · Memphis
159 Telephone call centers employers nationwide with a credible TCR · 10,743 rated employers in Tennessee with headcount on file · 1,330 employers in Memphis, TN · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | IKEA #013 RCMP | 0.7 TCR |
| NAICS-TCR | AL-Birmingham Call Center | 0.7 TCR |
| NAICS-TCR | CFI Ocoee FL16 Call Center | 0.6 TCR |
| NAICS-TCR | Distribution and Services: ASI - Rapid City, SD | 0.6 TCR |
| STATE-SIZE | Cooper Standard Surgoinsville | 375 FTE |
| STATE-SIZE | WM 578 | 375 FTE |
| STATE-SIZE | Roane County Government | 375 FTE |
| STATE-SIZE | Relyant Global, LLC | 374 FTE |
| CITY-NEAR | FedEx 2903 SPRANKLE DR | 12,398 FTE |
| CITY-NEAR | 381940311 | 9,861 FTE |
| CITY-NEAR | American Residential Services | 5,775 FTE |
| CITY-NEAR | St. Jude Children's Research Hospital | 5,599 FTE |
| NAT-TCR | Keystone Display, Inc. | 0.7 TCR |
| NAT-TCR | Action Resources - Charlotte | 0.7 TCR |
| NAT-TCR | Round Rock Construction | 0.7 TCR |
| NAT-TCR | Location 42007 | 0.7 TCR |
| NAT-SIZE | Rocklin Center (Caroc) | 375 FTE |
| NAT-SIZE | GDIT Chesapeake Crossways Blvd | 375 FTE |
| NAT-SIZE | Corporate Office | 375 FTE |
| NAT-SIZE | Prairie St. John's | 375 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.