Telephone call centers · Tennessee

Distribution and Services: ASI - Memphis, TN

Memphis, TN · ~375 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.7
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Distribution and Services: ASI - Memphis, TN runs at 25% of its industry's injury rate - far safer than the typical Telephone call centers workplace, earning a grade A.

Distribution and Services: ASI - Memphis, TN: 0.7 TCR = 25% of Telephone call centers BLS 2.6 · 2y Form 300A (see methodology below)

Distribution and Services: ASI - Memphis, TN safety composite

Distribution and Services: ASI - Memphis, TN scores strongest on total case rate (tcr) (safer than 57% of same-industry peers) and weakest on dart rate (safer than 26%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

44/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
C 0.66 per 100 workers

Safer than 57% of industry peers

DART rate
F 0.53 per 100 workers

Safer than 26% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Distribution and Services: ASI - Memphis, TN: 0.3 → 1.1 TCR

Peak year 2017 @ 1.1 TCR · DART/TCR 0.8× in 2017

Distribution and Services: ASI - Memphis, TN's TCR rose 0.8 from 0.3 in 2016 to 1.1 in 2017. In 2017, DART was 0.8× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561422 · Memphis, TN AT/BELOW-IND · MID

Grade A · TCR 0.7 · 25% of ind

  • DART 0.5 DART
  • RANK #4/6
  • PHOTO IKEA #013 RCMP
  • BOOK 2y book
  • INJ 4 inj
  • SIZE ~375 FTE

Nearest TCR peer: IKEA #013 RCMP (0.0 TCR gap)

Read with this employer → · Industry book → · Tennessee employers → · Look up another →

Distribution and Services: ASI - Memphis, TN in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Distribution and Services: ASI - Memphis, TN averages 0.7 TCR (25% of the Telephone call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Distribution and Services: ASI - Memphis, TN TCR series: 2016=0.3 · 2017=1.1 · BLS 2.6

Where Distribution and Services: ASI - Memphis, TN falls in its industry

159 Telephone call centers establishments

Safer than 57% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Tennessee alone (the establishments it most directly competes with for workers and contracts): ranked #4 safest of 6 Telephone call centers employers in Tennessee.

Distribution and Services: ASI - Memphis, TN (375 employees, TCR 0.7) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Distribution and Services: ASI - Memphis, TN
Distribution and Services: ASI - Memphis, TN (375 employees, TCR 0.7) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Distribution and Services: ASI - Memphis, TN has fewer employees than the Telephone call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2017 1.1 0.5 4 0 0
2016 0.3 0.3 0 1 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · TN · Memphis

159 Telephone call centers employers nationwide with a credible TCR · 10,743 rated employers in Tennessee with headcount on file · 1,330 employers in Memphis, TN · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR IKEA #013 RCMP 0.7 TCR
NAICS-TCR AL-Birmingham Call Center 0.7 TCR
NAICS-TCR CFI Ocoee FL16 Call Center 0.6 TCR
NAICS-TCR Distribution and Services: ASI - Rapid City, SD 0.6 TCR
STATE-SIZE Cooper Standard Surgoinsville 375 FTE
STATE-SIZE WM 578 375 FTE
STATE-SIZE Roane County Government 375 FTE
STATE-SIZE Relyant Global, LLC 374 FTE
CITY-NEAR FedEx 2903 SPRANKLE DR 12,398 FTE
CITY-NEAR 381940311 9,861 FTE
CITY-NEAR American Residential Services 5,775 FTE
CITY-NEAR St. Jude Children's Research Hospital 5,599 FTE
NAT-TCR Keystone Display, Inc. 0.7 TCR
NAT-TCR Action Resources - Charlotte 0.7 TCR
NAT-TCR Round Rock Construction 0.7 TCR
NAT-TCR Location 42007 0.7 TCR
NAT-SIZE Rocklin Center (Caroc) 375 FTE
NAT-SIZE GDIT Chesapeake Crossways Blvd 375 FTE
NAT-SIZE Corporate Office 375 FTE
NAT-SIZE Prairie St. John's 375 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.