Telephone call centers · Maryland

Ikea #013 Rcmp

Baltimore, MD · ~546 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.7
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Ikea #013 Rcmp runs at 25% of its industry's injury rate - far safer than the typical Telephone call centers workplace, earning a grade A.

Ikea #013 Rcmp: 0.7 TCR = 25% of Telephone call centers BLS 2.6 · 2y Form 300A (see methodology below)

Ikea #013 Rcmp safety composite

Ikea #013 Rcmp scores strongest on total case rate (tcr) (safer than 58% of same-industry peers) and weakest on dart rate (safer than 22%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

43/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
C 0.65 per 100 workers

Safer than 58% of industry peers

DART rate
F 0.71 per 100 workers

Safer than 22% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Ikea #013 Rcmp held a steady TCR band

Ikea #013 Rcmp's TCR held near 0.1 from 0.6 in 2023 to 0.7 in 2024. In 2024, DART was 1.09× this establishment's average TCR (severity share of cases).

2023=0.6 · 2024=0.7

OSHA ITA Form 300A scorecard

Establishment book 561422 · Baltimore, MD AT/BELOW-IND · MID

Grade A · TCR 0.7 · 25% of ind

  • DART 0.7 DART
  • RANK P58
  • PHOTO Distribution and Ser…
  • BOOK 2y book
  • INJ 5 inj
  • SIZE ~546 FTE

Nearest TCR peer: Distribution and Services: ASI - Memphis, TN (0.0 TCR gap)

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Ikea #013 Rcmp in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Ikea #013 Rcmp averages 0.7 TCR (25% of the Telephone call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Ikea #013 Rcmp TCR series: 2023=0.6 · 2024=0.7 · BLS 2.6

Where Ikea #013 Rcmp falls in its industry

159 Telephone call centers establishments

Safer than 58% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers
Ikea #013 Rcmp (546 employees, TCR 0.7) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Ikea #013 Rcmp
Ikea #013 Rcmp (546 employees, TCR 0.7) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Ikea #013 Rcmp has more employees than the Telephone call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 0.7 0.7 3 0 0
2023 0.6 0.6 2 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · MD · Baltimore

159 Telephone call centers employers nationwide with a credible TCR · 7,213 rated employers in Maryland with headcount on file · 1,031 employers in Baltimore, MD · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Distribution and Services: ASI - Memphis, TN 0.7 TCR
NAICS-TCR CFI Ocoee FL16 Call Center 0.6 TCR
NAICS-TCR Distribution and Services: ASI - Rapid City, SD 0.6 TCR
NAICS-TCR Alorica Customer Care 0.6 TCR
STATE-SIZE Telligent Masonry LLC 545 FTE
STATE-SIZE White Marsh Office 545 FTE
STATE-SIZE CONSTELLATION HOME PRODUCTS & SERVICES, LLC 545 FTE
STATE-SIZE IKEA #460 Perryville 545 FTE
CITY-NEAR Johns Hopkins Hospital 12,523 FTE
CITY-NEAR University of Maryland Medical Center 7,980 FTE
CITY-NEAR Sinai Hospital of Baltimore 7,770 FTE
CITY-NEAR NGMS-T340 6,180 FTE
NAT-TCR Bhsen-Frmc1-Bhealth-Seneca County 0.7 TCR
NAT-TCR Bosch Security Systems 0.7 TCR
NAT-TCR Southfield 10070 0.7 TCR
NAT-TCR OEI 0.7 TCR
NAT-SIZE Michelin NA - US4 Dothan Facility 546 FTE
NAT-SIZE Amazon.com Services LLC - HDC3 546 FTE
NAT-SIZE Main Office 2 - 02 546 FTE
NAT-SIZE Penelec 546 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.