IKEA #013 RCMP
Open-data reference.
BALTIMORE, MD | Telephone call centers
~546 avg employees | 2 years of OSHA data
IKEA #013 RCMP has an average TCR of 0.7, which is 25% of the industry average (2.6) for Telephone call centers. This is significantly better than average.
Safety Insights for IKEA #013 RCMP
IKEA #013 RCMP operates an establishment with approximately 546 full-time equivalent workers in BALTIMORE, MD, classified under the Telephone call centers industry (NAICS 561422). Across 2 years of mandatory OSHA Injury Tracking Application (ITA) reporting, this employer has accumulated 5 recordable injuries, 0 occupational illnesses, and 0 workplace fatalities. The average Total Case Rate (TCR) of 0.7 injuries per 100 full-time workers per year provides the anchor metric for the A letter grade (Excellent Safety Record).
Benchmarked against the Bureau of Labor Statistics industry average of 2.6 for Telephone call centers, IKEA #013 RCMP's workforce experiences 25% of the typical injury burden. This ratio matters because TCR already normalizes for hours worked — a 200,000-hour exposure base equals roughly 100 full-time workers — so establishments with very different headcounts can be compared directly. A TCR below the benchmark signals that controls, training, or automation may be outperforming peers.
Multi-year trend analysis is the single most reliable signal here: a one-year spike could reflect a single severe event, whereas sustained elevation across 2 reporting cycles points to systemic hazard exposure. Readers evaluating IKEA #013 RCMP as an employer, contractor, investment, or regulatory target should examine the yearly DART rate (days away, restricted, or transferred), the fatality count of 0, and any year-over-year deterioration shown in the table below. All figures come directly from employer-submitted OSHA Form 300A summaries — there is no modeling, estimation, or third-party adjustment layered on top of the government data.
Verify This Employer with OSHA
All injury, illness, and fatality figures on this page are sourced from IKEA #013 RCMP's own mandatory OSHA Form 300A summaries. Cross-check the underlying establishment record directly against the federal source — name, NAICS classification, recordable case totals, and inspection history are all searchable on OSHA's Establishment-Specific Injury and Illness Data system.
Verify on OSHA Establishment SearchSource: U.S. Department of Labor — OSHA Establishment-Specific Injury and Illness Data. NAICS 561422 — Telephone call centers.
DART Rate — Transparent Calculation (2024)
DART (Days Away, Restricted, or Transferred) is computed by OSHA as incidents × 200,000 ÷ hours worked. The 200,000-hour denominator equals roughly 100 full-time workers, which lets establishments of very different sizes be compared directly.
3 DART incidents × 200,000 ÷ 849,523 hours worked = 0.71 DART
Methodology: 29 CFR 1904 — OSHA Form 300A recordkeeping
Cross-Validating Context — Establishment vs Industry vs State
| Benchmark | TCR | Source |
|---|---|---|
| IKEA #013 RCMP (this establishment) | 0.65 | OSHA ITA Form 300A, 2-year avg |
| Customer service call centers industry avg | 2.60 | BLS IIF, NAICS 561422 |
| Maryland state avg (all industries) | 28.88 | OSHA ITA, state-level rollup |
Industry benchmarks: Bureau of Labor Statistics — Injuries, Illnesses, and Fatalities (IIF) program
Reportable Incident Timeline
Year-by-year reportable incidents (recordable injuries + illnesses + fatalities) submitted by IKEA #013 RCMP to OSHA's Injury Tracking Application. Each row anchors to OSHA's inspection records search where you can pull the underlying inspection case numbers and citations for that establishment-year.
- 2024: 3 reportable incidents · 3 injuries, 0 illnesses, 0 fatalities — OSHA inspection records (case numbers)
- 2023: 2 reportable incidents · 2 injuries, 0 illnesses, 0 fatalities — OSHA inspection records (case numbers)
Source: OSHA Inspection Information System (IMIS) — inspection case-number records
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 0.7 | 0.7 | 3 | 0 | 0 |
| 2023 | 0.6 | 0.6 | 2 | 0 | 0 |
Frequently Asked Questions
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Read our methodology — how this data is sourced, computed, and verified.