Telephone call centers · South Dakota

Distribution and Services: ASI - Rapid City, SD

Name: Distribution and Services: ASI - Rapid City, SD Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Rapid City, SD · ~310 workers · 3 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

A
Excellent Safety Record: 0.6
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

Distribution and Services: ASI - Rapid City, SD runs at 25% of its industry's injury rate - far safer than the typical Telephone call centers workplace, earning a grade A.

Distribution and Services: ASI - Rapid City, SD: 0.6 TCR = 25% of Telephone call centers BLS 2.6 · 3y Form 300A (see methodology below)

Distribution and Services: ASI - Rapid City, SD safety composite

Distribution and Services: ASI - Rapid City, SD scores strongest on total case rate (tcr) (safer than 58% of same-industry peers) and weakest on dart rate (safer than 41%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

50/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): C 0.64 per 100 workers

Safer than 58% of industry peers
DART rate: D 0.3 per 100 workers

Safer than 41% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Distribution and Services: ASI - Rapid City, SD: 0.4 → 0.9 TCR

Peak year 2018 @ 0.9 TCR · DART/TCR 0.47× in 2018

Distribution and Services: ASI - Rapid City, SD's TCR rose 0.6 from 0.4 in 2016 to 0.9 in 2018. In 2018, DART was 0.47× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561422 · Rapid City, SD AT/BELOW-IND · MID

Grade A · TCR 0.6 · 25% of ind

DART 0.3 DART
RANK P58
PHOTO CFI Ocoee FL16 Call …
BOOK 3y book
INJ 6 inj
SIZE ~310 FTE

Nearest TCR peer: CFI Ocoee FL16 Call Center (0.0 TCR gap)

Read with this employer → · Industry book → · South Dakota employers → · Look up another →

IKEA #013 RCMP

0.7
Distribution a

0.7
This site

0.6
CFI Ocoee FL16

0.6
Alorica Custom

0.6

What this shows Distribution and Services: ASI - Rapid City, SD averages 0.6 TCR (25% of the Telephone call centers BLS benchmark).

Distribution and Services: ASI - Rapid City, SD TCR series: 2016=0.4 · 2017=0.6 · 2018=0.9 · BLS 2.6

Where Distribution and Services: ASI - Rapid City, SD falls in its industry

159 Telephone call centers establishments

Safer than 58% of graded establishments in this industry, whose median TCR is 0.8.

Grade A

More dangerous than peersSafer than peers

Distribution and Services: ASI - Rapid City, SD (310 employees, TCR 0.6) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Distribution and Services: ASI - Rapid City, SD has fewer employees than the Telephone call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries
2018	0.9	0.3	3
2017	0.6	0.0	2
2016	0.4	0.4	1

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · SD · Rapid City

159 Telephone call centers employers nationwide with a credible TCR · 1,778 rated employers in South Dakota with headcount on file · 219 employers in Rapid City, SD · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	CFI Ocoee FL16 Call Center	OCOEE, FL	0.6 TCR
NAICS-TCR	IKEA #013 RCMP	BALTIMORE, MD	0.7 TCR
NAICS-TCR	Alorica Customer Care	GREENSBORO, NC	0.6 TCR
NAICS-TCR	Distribution and Services: ASI - Memphis, TN	MEMPHIS, TN	0.7 TCR
STATE-SIZE	Wilson Trailer Yankton	YANKTON	311 FTE
STATE-SIZE	WM 2990	MITCHELL	311 FTE
STATE-SIZE	Lake Norden Cheese	LAKE NORDEN	308 FTE
STATE-SIZE	1483	YANKTON	307 FTE
CITY-NEAR	Rapid City Hospital	Rapid City	2,320 FTE
CITY-NEAR	Black Hills Works	Rapid City	683 FTE
CITY-NEAR	Black Hills Corp. Headquarters (SD006)	Rapid City	590 FTE
CITY-NEAR	1604	Rapid City	513 FTE
NAT-TCR	HBSHSEPR02	Guaynabo, PR	0.6 TCR
NAT-TCR	Coffeyville Resources	Coffeyville, KS	0.6 TCR
NAT-TCR	Penske : 4779-00 East Coast Metals-DCC/Durham, NC	Durham, NC	0.6 TCR
NAT-TCR	S05969 - WM of TX OK Area Office	Houston, TX	0.6 TCR
NAT-SIZE	MS - Enterprise, AL - 5FTRU	Enterprise, AL	310 FTE
NAT-SIZE	Mt. Vernon (Nymtv)	Bronx, NY	310 FTE
NAT-SIZE	Roundtop Mountain Resort	Lewisberry, PA	310 FTE
NAT-SIZE	Marzetti Indianola	Columbus, OH	310 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.