Telephone call centers · California

Esconddido Call Center

Escondido, CA · ~143 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.9
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Esconddido Call Center runs at 35% of its industry's injury rate - far safer than the typical Telephone call centers workplace, earning a grade A.

Esconddido Call Center: 0.9 TCR = 35% of Telephone call centers BLS 2.6 · 2y Form 300A (see methodology below)

Esconddido Call Center safety composite

Esconddido Call Center scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on total case rate (tcr) (safer than 45%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

57/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 0.92 per 100 workers

Safer than 45% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−1.8

2016→2017

Esconddido Call Center injury rate improved

Esconddido Call Center's TCR fell 1.8 from 1.8 in 2016 to 0.0 in 2017. Peak filing year was 2016 at 1.8 TCR. In 2017, DART was 0× this establishment's average TCR (severity share of cases).

2016=1.8 · 2017=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Escondido, CA AT/BELOW-IND · MID

Grade A · TCR 0.9 · 35% of ind

  • DART 0.0 DART
  • RANK #6/13
  • PHOTO HNTNWVUV
  • BOOK 2y book
  • INJ 3 inj
  • SIZE ~143 FTE

Nearest TCR peer: HNTNWVUV (0.0 TCR gap)

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Esconddido Call Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Esconddido Call Center averages 0.9 TCR (35% of the Telephone call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Esconddido Call Center TCR series: 2016=1.8 · 2017=0 · BLS 2.6

Where Esconddido Call Center falls in its industry

159 Telephone call centers establishments

Safer than 45% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #6 safest of 13 Telephone call centers employers in California.

Esconddido Call Center (143 employees, TCR 0.9) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Esconddido Call Center
Esconddido Call Center (143 employees, TCR 0.9) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Esconddido Call Center has fewer employees than the Telephone call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2017 0.0 0.0 0 0 0
2016 1.8 1.8 3 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · CA · Escondido

159 Telephone call centers employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 244 employers in Escondido, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR HNTNWVUV 0.9 TCR
NAICS-TCR Universal City 0.9 TCR
NAICS-TCR NHC - Airport United Airlines Offices 0.9 TCR
NAICS-TCR Alorica Sunrise 1.0 TCR
STATE-SIZE John Kautz Farms 143 FTE
STATE-SIZE Deseret Farms of California 143 FTE
STATE-SIZE Southland Sod Farms Operations, Inc. 143 FTE
STATE-SIZE DuPont Pioneer Woodland WDL1 143 FTE
CITY-NEAR CA Escondido 4,667 FTE
CITY-NEAR Palomar Medical Center Escondido 3,031 FTE
CITY-NEAR Escondido CA 1,546 FTE
CITY-NEAR Bergelectric Corp. CA 1,279 FTE
NAT-TCR TC091 - Orlando FL 0.9 TCR
NAT-TCR Riser Foods Corporate 0.9 TCR
NAT-TCR Quikrete - CHAA 0.9 TCR
NAT-TCR ZWOLLE 0.9 TCR
NAT-SIZE N and R of Springfield West LLC 143 FTE
NAT-SIZE Timberland LLC 143 FTE
NAT-SIZE Herndon Farms 143 FTE
NAT-SIZE Georgia Tech Hotel and Conference Center 143 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.