Customer service call centers · Florida

Lake Ellenor Marketing

Name: Lake Ellenor Marketing Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Orlando, FL · ~251 workers · 3 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

B
Good Safety Record: 1.6
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

Lake Ellenor Marketing runs at 60% of its industry's injury rate - safer than the typical Customer service call centers workplace, earning a grade B.

Lake Ellenor Marketing: 1.6 TCR = 60% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

Lake Ellenor Marketing safety composite

Lake Ellenor Marketing scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on total case rate (tcr) (safer than 23%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

34/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): F 1.57 per 100 workers

Safer than 23% of industry peers
DART rate: D 0.38 per 100 workers

Safer than 36% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−2.8

2016→2018

Lake Ellenor Marketing injury rate improved

Lake Ellenor Marketing's TCR fell 2.8 from 3.2 in 2016 to 0.4 in 2018. Peak filing year was 2016 at 3.2 TCR. In 2018, DART was 0.24× this establishment's average TCR (severity share of cases).

2016=3.2 · 2017=1.2 · 2018=0.4

OSHA ITA Form 300A scorecard

Establishment book 561422 · Orlando, FL AT/BELOW-IND · MID

Grade B · TCR 1.6 · 60% of ind

DART 0.4 DART
RANK #10/16
PHOTO Florida
BOOK 3y book
INJ 10 inj
SIZE ~251 FTE

Nearest TCR peer: Florida (0.0 TCR gap)

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This site

1.6
Florida

1.6
Call Center

1.6
CO-Colorado Sp

1.6
ME-Oakland Cal

1.5

What this shows Lake Ellenor Marketing averages 1.6 TCR (60% of the Customer service call centers BLS benchmark).

Lake Ellenor Marketing TCR series: 2016=3.2 · 2017=1.2 · 2018=0.4 · BLS 2.6

Where Lake Ellenor Marketing falls in its industry

159 Customer service call centers establishments

Safer than 23% of graded establishments in this industry, whose median TCR is 0.8.

Grade B

More dangerous than peersSafer than peers

Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #10 safest of 16 Customer service call centers employers in Florida.

Lake Ellenor Marketing (251 employees, TCR 1.6) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Lake Ellenor Marketing has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses
2018	0.4	0.4	1	0
2017	1.2	1.2	3	0
2016	3.2	2.0	6	2

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · FL · Orlando

159 Customer service call centers employers nationwide with a credible TCR · 26,569 rated employers in Florida with headcount on file · 1,997 employers in Orlando, FL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	Florida	FT. MYERS, FL	1.6 TCR
NAICS-TCR	ME-Oakland Call Center	OAKLAND, ME	1.5 TCR
NAICS-TCR	Call Center	FORT MILL, SC	1.6 TCR
NAICS-TCR	CO-Colorado Springs Call Center	COLORADO SPRINGS, CO	1.6 TCR
STATE-SIZE	Mitchell & Stark Construction Co., Inc. (FL Division)	NAPLES	251 FTE
STATE-SIZE	Cutrale Citrus Juices USA, Inc. - Auburndale, FL	602 MCKEAN ST. AUBURNDALE	251 FTE
STATE-SIZE	Luminar Technologies, Inc.	ORLANDO	251 FTE
STATE-SIZE	Sun Nuclear - Florida	MELBOURNE	251 FTE
CITY-NEAR	Universal Orlando Resort	Orlando	20,343 FTE
CITY-NEAR	Universal Parks and Resorts : UO	Orlando	13,442 FTE
CITY-NEAR	ADVENTHEALTH ORLANDO	Orlando	11,412 FTE
CITY-NEAR	Florida Hospital Orlando	Orlando	10,318 FTE
NAT-TCR	Horst Group	Lancaster, PA	1.6 TCR
NAT-TCR	Technology Services/Pupil Services	North Haven, CT	1.6 TCR
NAT-TCR	Custom Process Equipment	Carencro, LA	1.6 TCR
NAT-TCR	United Lawnscape	Washington Twsp, MI	1.6 TCR
NAT-SIZE	Kaeser - Headquarters	Fredericksburg, VA	251 FTE
NAT-SIZE	Heart Hospital of Lafayette	Lafayette, LA	251 FTE
NAT-SIZE	Bemis North America - Neenah	Neenah, WI	251 FTE
NAT-SIZE	Tutle and Tutle Trucking, Inc.	Cleburne, TX	251 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.