Customer service call centers · New Jersey

Mahwah (JLR Customer Service)

Mahwah, NJ · ~23 workers · 2 years of OSHA Injury Tracking Application data.

C
Average Safety Record
0.0
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Mahwah (JLR Customer Service) runs at 0% of its industry's injury rate - about level with the typical Customer service call centers workplace, earning a grade C.

Mahwah (JLR Customer Service): 0.0 TCR = 0% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)

Mahwah (JLR Customer Service) safety composite

Mahwah (JLR Customer Service) scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

79/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0 per 100 workers

Safer than 100% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Mahwah (JLR Customer Service) held a steady TCR band

Mahwah (JLR Customer Service)'s TCR held near 0.0 from 0.0 in 2020 to 0.0 in 2021. Peak filing year was 2020 at 0.0 TCR.

2020=0.0 · 2021=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Mahwah, NJ AT/BELOW-IND · SMALL

Grade C · TCR 0.0 · 0% of ind

  • DART 0.0 DART
  • RANK #0/4
  • PHOTO CSC Tulsa
  • BOOK 2y book
  • INJ 0 inj
  • SIZE ~23 FTE

Nearest TCR peer: CSC Tulsa (0.0 TCR gap)

Read with this employer → · Industry book → · New Jersey employers → · Look up another →

Mahwah (JLR Customer Service) in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Mahwah (JLR Customer Service) averages 0.0 TCR (0% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Mahwah (JLR Customer Service) TCR series: 2020=0 · 2021=0 · BLS 2.6

Where Mahwah (JLR Customer Service) falls in its industry

159 Customer service call centers establishments

Safer than 100% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to New Jersey alone (the establishments it most directly competes with for workers and contracts): ranked #0 safest of 4 Customer service call centers employers in New Jersey.

Mahwah (JLR Customer Service) (23 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Mahwah (JLR Customer Service)
Mahwah (JLR Customer Service) (23 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Mahwah (JLR Customer Service) has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · NJ · Mahwah

159 Customer service call centers employers nationwide with a credible TCR · 11,201 rated employers in New Jersey with headcount on file · 49 employers in Mahwah, NJ · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR CSC Tulsa 0.0 TCR
NAICS-TCR WAH - East and West 0.0 TCR
NAICS-TCR Nelnet Servicing LLC 0.1 TCR
NAICS-TCR WAH East 0.1 TCR
STATE-SIZE NAES : Newark Energy Center 23 FTE
STATE-SIZE Newark Energy Center 23 FTE
STATE-SIZE Coli Construction, Inc. 23 FTE
STATE-SIZE Skyline Solar Hamilton, NJ Office 23 FTE
CITY-NEAR Stryker Orthopedics 5,226 FTE
CITY-NEAR Stryker 2,151 FTE
CITY-NEAR Stryker- Mahwah 1,670 FTE
CITY-NEAR UPS TECHNOLOGY HEADQUARTERS & DATACENTER (NJRAR) 1,610 FTE
NAT-TCR Hampton Inn & Suites 0.0 TCR
NAT-TCR Gap Inc. - Corporate 0.0 TCR
NAT-TCR Atlanta - Phipps 0.0 TCR
NAT-TCR Meijer 208 0.0 TCR
NAT-SIZE Rob Stubbins Electrical 23 FTE
NAT-SIZE HeritageDistilling Flagship 23 FTE
NAT-SIZE Kobler Developmental Center 23 FTE
NAT-SIZE Avalanche Air Inc 23 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.