Telephone call centers · California

ONT

Rancho Cucamunga, CA · ~91 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.6
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

ONT runs at 22% of its industry's injury rate - far safer than the typical Telephone call centers workplace, earning a grade A.

ONT: 0.6 TCR = 22% of Telephone call centers BLS 2.6 · 2y Form 300A (see methodology below)

ONT safety composite

ONT scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

65/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
C 0.56 per 100 workers

Safer than 64% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

ONT: 0.0 → 1.1 TCR

Peak year 2017 @ 1.1 TCR · DART/TCR 0× in 2017

ONT's TCR rose 1.1 from 0.0 in 2016 to 1.1 in 2017. In 2017, DART was 0× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561422 · Rancho Cucamunga, CA AT/BELOW-IND · SMALL

Grade A · TCR 0.6 · 22% of ind

  • DART 0.0 DART
  • RANK #3/13
  • PHOTO TX-Mission Call Center
  • BOOK 2y book
  • INJ 1 inj
  • SIZE ~91 FTE

Nearest TCR peer: TX-Mission Call Center (0.0 TCR gap)

Read with this employer → · Industry book → · California employers → · Look up another →

ONT in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows ONT averages 0.6 TCR (22% of the Telephone call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

ONT TCR series: 2016=0 · 2017=1.1 · BLS 2.6

Where ONT falls in its industry

159 Telephone call centers establishments

Safer than 64% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #3 safest of 13 Telephone call centers employers in California.

ONT (91 employees, TCR 0.6) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate ONT
ONT (91 employees, TCR 0.6) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

ONT has fewer employees than the Telephone call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2017 1.1 0.0 1 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · CA · Rancho Cucamunga

159 Telephone call centers employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR TX-Mission Call Center 0.6 TCR
NAICS-TCR WG South Park-FL30 0.6 TCR
NAICS-TCR CHI - Airport United Airlines Offices 0.6 TCR
NAICS-TCR Dubuque Customer Service 0.6 TCR
STATE-SIZE CDK Agriculture, Inc. 91 FTE
STATE-SIZE Belridge 91 FTE
STATE-SIZE Micro Paradox 91 FTE
STATE-SIZE CFS, LP. 91 FTE
CITY-NEAR CDM Constructors Inc. Rancho Office 36 FTE
NAT-TCR Spectranetics 0.6 TCR
NAT-TCR HBSHSEIL16 0.6 TCR
NAT-TCR General Office 0.6 TCR
NAT-TCR Industrial Solutions : IS - MFG US - Vega Alta Controls, PR 0.6 TCR
NAT-SIZE Legends - Veterans at Virginia Beach 91 FTE
NAT-SIZE Power Services : Erlanger, KY, USA 91 FTE
NAT-SIZE Jefferson City (Mojef) 91 FTE
NAT-SIZE Waterloo (Inwat) 91 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.