Customer service call centers · Virginia

QVC Chesapeake, Inc.

Chesapeake, VA · ~1,056 workers · 6 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.5
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

QVC Chesapeake, Inc. runs at 21% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

QVC Chesapeake, Inc.: 0.5 TCR = 21% of Customer service call centers BLS 2.6 · 6y Form 300A (see methodology below)

QVC Chesapeake, Inc. safety composite

QVC Chesapeake, Inc. scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

66/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
C 0.54 per 100 workers

Safer than 67% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.4

2016→2021

QVC Chesapeake, Inc. injury rate improved

QVC Chesapeake, Inc.'s TCR fell 0.4 from 0.4 in 2016 to 0.0 in 2021. Peak filing year was 2019 at 1.0 TCR. In 2021, DART was 0× this establishment's average TCR (severity share of cases).

2016=0.4 · 2017=0.6 · 2018=0.9 · 2019=1.0 · 2020=0.3 · 2021=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Chesapeake, VA AT/BELOW-IND · LARGE

Grade A · TCR 0.5 · 21% of ind

  • DART 0.0 DART
  • RANK P67
  • PHOTO TX-Mission Call Center
  • BOOK 6y book
  • INJ 23 inj
  • SIZE ~1,056 FTE

Nearest TCR peer: TX-Mission Call Center (0.0 TCR gap)

Read with this employer → · Industry book → · Virginia employers → · Look up another →

QVC Chesapeake, Inc. in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows QVC Chesapeake, Inc. averages 0.5 TCR (21% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

QVC Chesapeake, Inc. TCR series: 2016=0.4 · 2017=0.6 · 2018=0.9 · 2019=1 · 2020=0.3 · 2021=0 · BLS 2.6

Where QVC Chesapeake, Inc. falls in its industry

159 Customer service call centers establishments

Safer than 67% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers
QVC Chesapeake, Inc. (1,056 employees, TCR 0.5) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate QVC Chesapeake, Inc.
QVC Chesapeake, Inc. (1,056 employees, TCR 0.5) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

QVC Chesapeake, Inc. has more employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 0.0 0.0 0 0 0
2020 0.3 0.2 2 0 0
2019 1.0 0.5 9 0 0
2018 0.9 0.5 6 2 0
2017 0.6 0.1 4 1 0
2016 0.4 0.3 2 2 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · VA · Chesapeake

159 Customer service call centers employers nationwide with a credible TCR · 12,673 rated employers in Virginia with headcount on file · 434 employers in Chesapeake, VA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR TX-Mission Call Center 0.6 TCR
NAICS-TCR WG South Park-FL30 0.6 TCR
NAICS-TCR CHI - Airport United Airlines Offices 0.6 TCR
NAICS-TCR ONT 0.6 TCR
STATE-SIZE Carilion Clinic Primary Care Services Co. 41 1,058 FTE
STATE-SIZE RICH GEN OFFICE(OJRP) 1,052 FTE
STATE-SIZE National Security Solutions 1,061 FTE
STATE-SIZE Utility Trailer Manufacturing Co. 1,063 FTE
CITY-NEAR Amazon.com Services LLC - ORF2 2,432 FTE
CITY-NEAR Chesapeake Regional Medical Center 2,059 FTE
CITY-NEAR Crossways 931 FTE
CITY-NEAR AMZL : DOR1 713 FTE
NAT-TCR Location 47005 0.5 TCR
NAT-TCR Pyro Shows, Inc. 0.5 TCR
NAT-TCR Northwest Mississippi Regional Medical Center 0.5 TCR
NAT-TCR Southern California 0.5 TCR
NAT-SIZE 8921 Lyondell Channelview PG 1,056 FTE
NAT-SIZE 1st Choice Home Care Services, Inc. 1,056 FTE
NAT-SIZE Harrisburg 1,056 FTE
NAT-SIZE Community First Medical Center 1,056 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020, 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.