Customer service call centers · Texas

Ruffalo Noel Levitz (ACU Call Center)

Abilene, TX · ~50 workers · 5 years of OSHA Injury Tracking Application data.

C
Average Safety Record
0.0
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Ruffalo Noel Levitz (ACU Call Center) runs at 0% of its industry's injury rate - about level with the typical Customer service call centers workplace, earning a grade C.

Ruffalo Noel Levitz (ACU Call Center): 0.0 TCR = 0% of Customer service call centers BLS 2.6 · 5y Form 300A (see methodology below)

Ruffalo Noel Levitz (ACU Call Center) safety composite

Ruffalo Noel Levitz (ACU Call Center) scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

79/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0 per 100 workers

Safer than 100% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Ruffalo Noel Levitz (ACU Call Center) held a steady TCR band

Ruffalo Noel Levitz (ACU Call Center)'s TCR held near 0.0 from 0.0 in 2017 to 0.0 in 2021. Peak filing year was 2017 at 0.0 TCR.

2017=0.0 · 2018=0.0 · 2019=0.0 · 2020=0.0 · 2021=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Abilene, TX AT/BELOW-IND · SMALL

Grade C · TCR 0.0 · 0% of ind

  • DART 0.0 DART
  • RANK #0/21
  • PHOTO CSC Tulsa
  • BOOK 5y book
  • INJ 0 inj
  • SIZE ~50 FTE

Nearest TCR peer: CSC Tulsa (0.0 TCR gap)

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Ruffalo Noel Levitz (ACU Call Center) in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Ruffalo Noel Levitz (ACU Call Center) averages 0.0 TCR (0% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Ruffalo Noel Levitz (ACU Call Center) TCR series: 2017=0 · 2018=0 · 2019=0 · 2020=0 · 2021=0 · BLS 2.6

Where Ruffalo Noel Levitz (ACU Call Center) falls in its industry

159 Customer service call centers establishments

Safer than 100% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Texas alone (the establishments it most directly competes with for workers and contracts): ranked #0 safest of 21 Customer service call centers employers in Texas.

Ruffalo Noel Levitz (ACU Call Center) (50 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Ruffalo Noel Levitz (ACU Call Center)
Ruffalo Noel Levitz (ACU Call Center) (50 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Ruffalo Noel Levitz (ACU Call Center) has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0
2017 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · TX · Abilene

159 Customer service call centers employers nationwide with a credible TCR · 38,394 rated employers in Texas with headcount on file · 238 employers in Abilene, TX · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR CSC Tulsa 0.0 TCR
NAICS-TCR WAH - East and West 0.0 TCR
NAICS-TCR Nelnet Servicing LLC 0.1 TCR
NAICS-TCR WAH East 0.1 TCR
STATE-SIZE 1836 Farms LLC 50 FTE
STATE-SIZE Schwertner Farms, Inc. 50 FTE
STATE-SIZE Floydada Coop Gin #1 50 FTE
STATE-SIZE Gulf Coast Area Office 6400 50 FTE
CITY-NEAR HENDRICK MEDICAL CENTER 3,025 FTE
CITY-NEAR Hendrick Medical Center South 777 FTE
CITY-NEAR Lauren Engineers & Constructors, Inc. 588 FTE
CITY-NEAR Abilene CCD 573 FTE
NAT-TCR Atlanta - Phipps 0.0 TCR
NAT-TCR Meijer 208 0.0 TCR
NAT-TCR Binghamton 0.0 TCR
NAT-TCR Detroit 0.0 TCR
NAT-SIZE Office 50 FTE
NAT-SIZE T573 50 FTE
NAT-SIZE Greenwood Plastics 50 FTE
NAT-SIZE DA Harbor Justice Center 50 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020, 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.