Telephone call centers · South Carolina

SC1

Greenville, SC · ~72 workers · 2 years of OSHA Injury Tracking Application data.

B
Good Safety Record
1.8
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

SC1 runs at 70% of its industry's injury rate - safer than the typical Telephone call centers workplace, earning a grade B.

SC1: 1.8 TCR = 70% of Telephone call centers BLS 2.6 · 2y Form 300A (see methodology below)

SC1 safety composite

SC1 scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on total case rate (tcr) (safer than 15%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

45/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 1.83 per 100 workers

Safer than 15% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

SC1: 0.0 → 3.7 TCR

Peak year 2017 @ 3.7 TCR · DART/TCR 0× in 2017

SC1's TCR rose 3.7 from 0.0 in 2016 to 3.7 in 2017. In 2017, DART was 0× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561422 · Greenville, SC AT/BELOW-IND · SMALL

Grade B · TCR 1.8 · 70% of ind

  • DART 0.0 DART
  • RANK #3/4
  • PHOTO Alorica
  • BOOK 2y book
  • INJ 2 inj
  • SIZE ~72 FTE

Nearest TCR peer: Alorica (0.0 TCR gap)

Read with this employer → · Industry book → · South Carolina employers → · Look up another →

SC1 in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows SC1 averages 1.8 TCR (70% of the Telephone call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

SC1 TCR series: 2016=0 · 2017=3.7 · BLS 2.6

Where SC1 falls in its industry

159 Telephone call centers establishments

Safer than 15% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to South Carolina alone (the establishments it most directly competes with for workers and contracts): ranked #3 safest of 4 Telephone call centers employers in South Carolina.

SC1 (72 employees, TCR 1.8) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate SC1
SC1 (72 employees, TCR 1.8) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

SC1 has fewer employees than the Telephone call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2017 3.7 0.0 2 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · SC · Greenville

159 Telephone call centers employers nationwide with a credible TCR · 7,610 rated employers in South Carolina with headcount on file · 573 employers in Greenville, SC · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Alorica 1.8 TCR
NAICS-TCR CSC Tracy Call Center 1.8 TCR
NAICS-TCR Alorica Customer Care, Inc. - St. Joseph 1.8 TCR
NAICS-TCR Telemarketing 1.8 TCR
STATE-SIZE Southern Atlantic Mechanical Contractors, LLC 72 FTE
STATE-SIZE Contec, INC. - Flatwood 72 FTE
STATE-SIZE Valmet Aiken Roll Shop 72 FTE
STATE-SIZE USHERS MACHINE AND TOOL CO., INC. 72 FTE
CITY-NEAR GREENVILLE MEMORIAL MED CAMPUS 6,132 FTE
CITY-NEAR St Francis Health System 3,395 FTE
CITY-NEAR Gas Power Systems : Greenville, SC, USA 2,971 FTE
CITY-NEAR GSC : Greenville, SC, USA 2,673 FTE
NAT-TCR SAT_Cleveland 1.8 TCR
NAT-TCR Heyburn Building 1.8 TCR
NAT-TCR HBSHSETX08 1.8 TCR
NAT-TCR Orange Avenue (Flora) 1.8 TCR
NAT-SIZE Hydro - Burlington 72 FTE
NAT-SIZE N and R of Lincoln County Inc 72 FTE
NAT-SIZE Location #3 72 FTE
NAT-SIZE Location #2 72 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.