Customer Service Call Centers · Ohio

Victoria's Secret & Company Kettering Call Center

Name: Victoria's Secret & Company Kettering Call Center Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Kettering, OH · ~712 workers · 2 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

C
Average Safety Record: 0.0
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

Victoria's Secret & Company Kettering Call Center runs at 0% of its industry's injury rate - about level with the typical Customer Service Call Centers workplace, earning a grade C.

Victoria's Secret & Company Kettering Call Center: 0.0 TCR = 0% of Customer Service Call Centers BLS 2.6 · 2y Form 300A (see methodology below)

Victoria's Secret & Company Kettering Call Center safety composite

Victoria's Secret & Company Kettering Call Center scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

79/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): A 0 per 100 workers

Safer than 100% of industry peers
DART rate: B 0 per 100 workers

Safer than 76% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Victoria's Secret & Company Kettering Call Center held a steady TCR band

Victoria's Secret & Company Kettering Call Center's TCR held near 0.0 from 0.0 in 2022 to 0.0 in 2023. Peak filing year was 2022 at 0.0 TCR.

2022=0.0 · 2023=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Kettering, OH AT/BELOW-IND · MID

Grade C · TCR 0.0 · 0% of ind

DART 0.0 DART
RANK #0/6
PHOTO CSC Tulsa
BOOK 2y book
INJ 0 inj
SIZE ~712 FTE

Nearest TCR peer: CSC Tulsa (0.0 TCR gap)

Read with this employer → · Industry book → · Ohio employers → · Look up another →

Nelnet Servici

0.1
WAH East

0.1
This site

0
CSC Tulsa

0
WAH - East and

0

What this shows Victoria's Secret & Company Kettering Call Center averages 0.0 TCR (0% of the Customer Service Call Centers BLS benchmark).

Victoria's Secret & Company Kettering Call Center TCR series: 2022=0 · 2023=0 · BLS 2.6

Where Victoria's Secret & Company Kettering Call Center falls in its industry

159 Customer Service Call Centers establishments

Safer than 100% of graded establishments in this industry, whose median TCR is 0.8.

Grade C

More dangerous than peersSafer than peers

Narrower to Ohio alone (the establishments it most directly competes with for workers and contracts): ranked #0 safest of 6 Customer Service Call Centers employers in Ohio.

Victoria's Secret & Company Kettering Call Center (712 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Victoria's Secret & Company Kettering Call Center has more employees than the Customer Service Call Centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2023	0.0	0.0	0	0	0
2022	0.0	0.0	0	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · OH · Kettering

159 Customer Service Call Centers employers nationwide with a credible TCR · 22,650 rated employers in Ohio with headcount on file · 42 employers in Kettering, OH · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	CSC Tulsa	TULSA, OK	0.0 TCR
NAICS-TCR	WAH - East and West	ENGLEWOOD, CO	0.0 TCR
NAICS-TCR	Nelnet Servicing LLC	LINCOLN, NE	0.1 TCR
NAICS-TCR	WAH East	ENGLEWOOD, CO	0.1 TCR
STATE-SIZE	6458-ZECO	COLUMBUS	712 FTE
STATE-SIZE	OhioGuidestone	BEREA	712 FTE
STATE-SIZE	SH Processing Plant	ST. HENRY	711 FTE
STATE-SIZE	L3 Fuzing & Ordnance Systems	CINCINNATI	713 FTE
CITY-NEAR	Kettering Medical Center	Kettering	5,259 FTE
CITY-NEAR	3638-K	Kettering	3,317 FTE
CITY-NEAR	ASHN	Kettering	1,048 FTE
CITY-NEAR	Alternate Solutions	Kettering	1,012 FTE
NAT-TCR	Airborn Inc. Addison	Addison, TX	0.0 TCR
NAT-TCR	Integration Appliance Inc.	Palo Alto, CA	0.0 TCR
NAT-TCR	California Department of Transportation Facility 128	Oakland, CA	0.0 TCR
NAT-TCR	Carbro Constructors Corp Main	Warren, NJ	0.0 TCR
NAT-SIZE	Madison Gas and Electric Co.	Madison, WI	712 FTE
NAT-SIZE	BRHMALDC - AT&T Mobility Services LLC	Hoover, AL	712 FTE
NAT-SIZE	LRM Encinal	Encinal, TX	712 FTE
NAT-SIZE	National Education Loan Network Ins	Lincoln, NE	712 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2023, 2022. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.