Customer Service Call Centers · Ohio
Victoria's Secret & Company Kettering Call Center
Kettering, OH · ~712 workers · 2 years of OSHA Injury Tracking Application data.
- C
- Average Safety Record
- 0.0
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
Victoria's Secret & Company Kettering Call Center runs at 0% of its industry's injury rate - about level with the typical Customer Service Call Centers workplace, earning a grade C.
- C
- Average Safety Record
- 0.0
- avg TCR · per 100 workers
- 2.6
- industry benchmark (BLS)
- 0
- recordable injuries tracked
Grade compares Victoria's Secret & Company Kettering Call Center's OSHA Total Case Rate of 0.0 to the Customer Service Call Centers BLS benchmark of 2.6 (0% of benchmark) across 2 years of Form 300A filings (2016–2024). <a href="/methodology">See methodology</a> for reporting-limitation caveats.
Injury rate over time
Victoria's Secret & Company Kettering Call Center's yearly Total Case Rate, against the 2.6 industry benchmark.
Where Victoria's Secret & Company Kettering Call Center falls in its industry
224 Customer Service Call Centers establishmentsSafer than 71% of graded establishments in this industry, whose median TCR is 0.5.
Narrower to Ohio alone (the establishments it most directly competes with for workers and contracts): ranked #2 safest of 14 Customer Service Call Centers employers in Ohio.
Trend analysis for Victoria's Secret & Company Kettering Call Center
Between 2022 and 2023, Victoria's Secret & Company Kettering Call Center's Total Case Rate held roughly steady from 0.0 to 0.0 recordable injuries per 100 full-time workers, a 0% change across 1 year of OSHA reporting.
The safest year on record was 2022, at a TCR of 0.0, while 2022 saw the highest rate, at 0.0, a spread of 0.0 points between the best and worst reporting years. That's a comparatively narrow spread, suggesting a fairly consistent safety record across the 2 years with a usable rate on file, rather than one outlier year skewing the multi-year average.
Summed across those 2 reporting years, Victoria's Secret & Company Kettering Call Center recorded 0 total injuries and illnesses, with no fatalities reported in any of those years. Readers comparing establishments should weigh the 2-year trend above alongside establishment size, since a larger workforce naturally accumulates more raw incidents even at a lower per-100-worker rate.
Verify This Employer with OSHA
The 0 injuries shown on this page for Victoria's Secret & Company Kettering Call Center are sourced from its own 2 years of mandatory OSHA Form 300A summaries. Cross-check the underlying establishment record directly against the federal source, name, NAICS classification, recordable case totals, and inspection history are all searchable on OSHA's Establishment-Specific Injury and Illness Data system.
Verify on OSHA Establishment SearchSource: U.S. Department of Labor, OSHA Establishment-Specific Injury and Illness Data. NAICS 561422 - Customer Service Call Centers.
DART Rate, Transparent Calculation (2023)
What is the DART rate formula?
DART (Days Away, Restricted, or Transferred) is computed by OSHA as incidents × 200,000 ÷ hours worked. The 200,000-hour denominator equals roughly 100 full-time workers, which lets establishments of very different sizes be compared directly.
0 DART incidents × 200,000 ÷ 555,435 hours worked = 0.00 DART
Methodology: 29 CFR 1904, OSHA Form 300A recordkeeping
Cross-Validating Context, Establishment vs Industry vs State
| Benchmark | TCR | Source |
|---|---|---|
| Victoria's Secret & Company Kettering Call Center (this establishment) | 0.00 | OSHA ITA Form 300A, 2-year avg |
| Customer service call centers industry avg | 2.60 | BLS IIF, NAICS 561422 |
| Ohio state avg (all industries) | 3.90 | OSHA ITA, state-level rollup |
Industry benchmarks: Bureau of Labor Statistics, Injuries, Illnesses, and Fatalities (IIF) program
Reportable Incident Timeline
Year-by-year reportable incidents (recordable injuries + illnesses + fatalities) submitted by Victoria's Secret & Company Kettering Call Center to OSHA's Injury Tracking Application. Each row anchors to OSHA's inspection records search where you can pull the underlying inspection case numbers and citations for that establishment-year.
- 2023: 0 reportable incidents · 0 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
- 2022: 0 reportable incidents · 0 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
Source: OSHA Inspection Information System (IMIS) - inspection case-number records
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2023 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2022 | 0.0 | 0.0 | 0 | 0 | 0 |
What this grade means for you
Use this grade as a relative read on Victoria's Secret & Company Kettering Call Center's reported OSHA injury record, strong versus its Customer Service Call Centers peers, but not a guarantee about any single site today.
- At 0% of the Customer Service Call Centers benchmark, Victoria's Secret & Company Kettering Call Center reports fewer injuries than typical peers, still worth asking how safety is managed day to day. Know your rights
- Judge this record against the wider Customer Service Call Centers sector, where injury rates vary widely, before comparing it in isolation. See the industry
- Grades reflect 2016–2024 filings; check the latest establishment record straight from OSHA, or look up a different employer. Look up another
Safety grades reflect employers' self-reported OSHA Form 300A filings from 2016 to 2024 and can lag current conditions. A grade is not a guarantee that any specific workplace is safe or unsafe today. See our methodology and disclaimer.
Frequently Asked Questions
What is Victoria's Secret & Company Kettering Call Center's safety grade?
How many injuries has Victoria's Secret & Company Kettering Call Center reported?
Similar Employers
Matched by safety record across the industry, by workforce size within Ohio, and by nearby establishments in Kettering - a different peer set than the category browse links below.
Similar TCR (~0.0)
Similar size (~712 workers)
Read our methodology - how this data is sourced, computed, and verified.
Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.