Customer service call centers · California

Bio-Rad Laboratories Benicia Campus

Name: Bio-Rad Laboratories Benicia Campus Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Benicia, CA · ~649 workers · 3 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

A
Excellent Safety Record: 0.6
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

Bio-Rad Laboratories Benicia Campus runs at 23% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Bio-Rad Laboratories Benicia Campus: 0.6 TCR = 23% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

Bio-Rad Laboratories Benicia Campus safety composite

Bio-Rad Laboratories Benicia Campus scores strongest on total case rate (tcr) (safer than 62% of same-industry peers) and weakest on dart rate (safer than 35%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

50/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): C 0.6 per 100 workers

Safer than 62% of industry peers
DART rate: D 0.39 per 100 workers

Safer than 35% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Bio-Rad Laboratories Benicia Campus held a steady TCR band

Bio-Rad Laboratories Benicia Campus's TCR held near 0.1 from 0.6 in 2017 to 0.5 in 2019. Peak filing year was 2017 at 0.6 TCR. In 2019, DART was 0.65× this establishment's average TCR (severity share of cases).

2017=0.6 · 2018=0.6 · 2019=0.5

OSHA ITA Form 300A scorecard

Establishment book 561422 · Benicia, CA AT/BELOW-IND · MID

Grade A · TCR 0.6 · 23% of ind

DART 0.4 DART
RANK #4/13
PHOTO Customer Service Gro…
BOOK 3y book
INJ 9 inj
SIZE ~649 FTE

Nearest TCR peer: Customer Service Group Crystal Lake Customer Care Center (0.0 TCR gap)

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This site

0.6
Customer Servi

0.6
CentrePointe

0.6
TN-Chattanooga

0.6
St. Joseph,

0.6

What this shows Bio-Rad Laboratories Benicia Campus averages 0.6 TCR (23% of the Customer service call centers BLS benchmark).

Bio-Rad Laboratories Benicia Campus TCR series: 2017=0.6 · 2018=0.6 · 2019=0.5 · BLS 2.6

Where Bio-Rad Laboratories Benicia Campus falls in its industry

159 Customer service call centers establishments

Safer than 62% of graded establishments in this industry, whose median TCR is 0.8.

Grade A

More dangerous than peersSafer than peers

Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #4 safest of 13 Customer service call centers employers in California.

Bio-Rad Laboratories Benicia Campus (649 employees, TCR 0.6) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Bio-Rad Laboratories Benicia Campus has more employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses
2019	0.5	0.4	3	1
2018	0.6	0.5	3	1
2017	0.6	0.5	3	1

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · CA · Benicia

159 Customer service call centers employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 91 employers in Benicia, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	Customer Service Group Crystal Lake Customer Care Center	CRYSTAL LAKE, IL	0.6 TCR
NAICS-TCR	CentrePointe	ROSEVILLE, MN	0.6 TCR
NAICS-TCR	TN-Chattanooga Call Center	CHATTANOOGA, TN	0.6 TCR
NAICS-TCR	St. Joseph, MO	ST. JOSEPH, MO	0.6 TCR
STATE-SIZE	2045-00012W	MORENO VALLEY	649 FTE
STATE-SIZE	Great Wolf Lodge	GARDEN GROVE	649 FTE
STATE-SIZE	Department of Employment and Social Services	OROVILLE	649 FTE
STATE-SIZE	Francisco Labor Service Inc	SALINAS	650 FTE
CITY-NEAR	California Department of Transportation Facility 484	Benicia	2,891 FTE
CITY-NEAR	California Department of Transportation Facility 111	Benicia	2,859 FTE
CITY-NEAR	Underground Construction - Main	Benicia	625 FTE
CITY-NEAR	Underground Construction Co Inc	Benicia	516 FTE
NAT-TCR	26-Colgate	Atlanta, GA	0.6 TCR
NAT-TCR	Duncan Medical	Duncan, SC	0.6 TCR
NAT-TCR	UFP Eagan, LLC	Eagan, MN	0.6 TCR
NAT-TCR	Schlumberger Bayou Blue	Houma, LA	0.6 TCR
NAT-SIZE	Orthofix Inc.	Lewisville, TX	649 FTE
NAT-SIZE	Miller Industries	Ooltewah, TN	649 FTE
NAT-SIZE	TTM Technologies Chippewa Falls	Chippewa Falls, WI	649 FTE
NAT-SIZE	Teleflex Morrisville	Morrisville, NC	649 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.