Telephone Call Centers · Minnesota

CentrePointe

Roseville, MN · ~138 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.6
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

CentrePointe runs at 23% of its industry's injury rate - far safer than the typical Telephone Call Centers workplace, earning a grade A.

CentrePointe: 0.6 TCR = 23% of Telephone Call Centers BLS 2.6 · 4y Form 300A (see methodology below)

CentrePointe safety composite

CentrePointe scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

63/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
C 0.61 per 100 workers

Safer than 60% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.9

2017→2020

CentrePointe injury rate improved

CentrePointe's TCR fell 0.9 from 1.7 in 2017 to 0.7 in 2020. Peak filing year was 2017 at 1.7 TCR. In 2020, DART was 0× this establishment's average TCR (severity share of cases).

2017=1.7 · 2018=0.0 · 2019=0.0 · 2020=0.7

OSHA ITA Form 300A scorecard

Establishment book 561422 · Roseville, MN AT/BELOW-IND · MID

Grade A · TCR 0.6 · 23% of ind

  • DART 0.0 DART
  • RANK P60
  • PHOTO TN-Chattanooga Call …
  • BOOK 4y book
  • INJ 2 inj
  • SIZE ~138 FTE

Nearest TCR peer: TN-Chattanooga Call Center (0.0 TCR gap)

Read with this employer → · Industry book → · Minnesota employers → · Look up another →

CentrePointe in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows CentrePointe averages 0.6 TCR (23% of the Telephone Call Centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

CentrePointe TCR series: 2017=1.7 · 2018=0 · 2019=0 · 2020=0.7 · BLS 2.6

Where CentrePointe falls in its industry

159 Telephone Call Centers establishments

Safer than 60% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers
CentrePointe (138 employees, TCR 0.6) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate CentrePointe
CentrePointe (138 employees, TCR 0.6) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

CentrePointe has fewer employees than the Telephone Call Centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2020 0.7 0.0 0 1 0
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0
2017 1.7 1.7 2 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · MN · Roseville

159 Telephone Call Centers employers nationwide with a credible TCR · 15,828 rated employers in Minnesota with headcount on file · 239 employers in Roseville, MN · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR TN-Chattanooga Call Center 0.6 TCR
NAICS-TCR Customer Service Group Crystal Lake Customer Care Center 0.6 TCR
NAICS-TCR Bio-Rad Laboratories Benicia Campus 0.6 TCR
NAICS-TCR Alorica Customer Care 0.6 TCR
STATE-SIZE Waymouth Farms Inc 138 FTE
STATE-SIZE Abdallah Candies Inc 138 FTE
STATE-SIZE Bernicks Pepsi of Duluth 138 FTE
STATE-SIZE Chaska B2 138 FTE
CITY-NEAR Minnesota Department of Transportation Metro District 1,485 FTE
CITY-NEAR Park Dental/The Dental Specialist 1,141 FTE
CITY-NEAR Veritas Technologies LLC - Roseville 777 FTE
CITY-NEAR 2101 - Roseville T1 509 FTE
NAT-TCR Bayfront Steam Plant 0.6 TCR
NAT-TCR CDI - Jaycox 0.6 TCR
NAT-TCR Dan E Karn 3&4 0.6 TCR
NAT-TCR DGS Aviation Services : HPN - White Plains 0.6 TCR
NAT-SIZE 2693 Hornbacher's Village West 138 FTE
NAT-SIZE 204606-Lex-Blue Grass Sta 138 FTE
NAT-SIZE Di - Cal Fire 138 FTE
NAT-SIZE 6396-Smithville Western Care Center 138 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2020, 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.