Customer service call centers · Arizona

Chamberlain Group Inc (Tucson TSC)

Name: Chamberlain Group Inc (Tucson TSC) Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Tucson, AZ · ~277 workers · 2 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

A
Excellent Safety Record: 1.0
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

Chamberlain Group Inc (Tucson TSC) runs at 40% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Chamberlain Group Inc (Tucson TSC): 1.0 TCR = 40% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)

Chamberlain Group Inc (Tucson TSC) safety composite

Chamberlain Group Inc (Tucson TSC) scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 14%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

34/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): D 1.04 per 100 workers

Safer than 42% of industry peers
DART rate: F 1.01 per 100 workers

Safer than 14% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Chamberlain Group Inc (Tucson TSC) held a steady TCR band

Chamberlain Group Inc (Tucson TSC)'s TCR held near 0.1 from 1.1 in 2017 to 1.0 in 2019. Peak filing year was 2017 at 1.1 TCR. In 2019, DART was 0.97× this establishment's average TCR (severity share of cases).

2017=1.1 · 2019=1.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Tucson, AZ AT/BELOW-IND · MID

Grade A · TCR 1.0 · 40% of ind

DART 1.0 DART
RANK #2/8
PHOTO CSC El Paso
BOOK 2y book
INJ 5 inj
SIZE ~277 FTE

Nearest TCR peer: CSC El Paso (0.0 TCR gap)

Read with this employer → · Industry book → · Arizona employers → · Look up another →

CSC El Paso

1.1
TN-Nashville C

1.1
Tuscon, AZ Eas

1.1
Alorica Busine

1.1
This site

1

What this shows Chamberlain Group Inc (Tucson TSC) averages 1.0 TCR (40% of the Customer service call centers BLS benchmark).

Chamberlain Group Inc (Tucson TSC) TCR series: 2017=1.1 · 2019=1 · BLS 2.6

Where Chamberlain Group Inc (Tucson TSC) falls in its industry

159 Customer service call centers establishments

Safer than 42% of graded establishments in this industry, whose median TCR is 0.8.

Grade A

More dangerous than peersSafer than peers

Narrower to Arizona alone (the establishments it most directly competes with for workers and contracts): ranked #2 safest of 8 Customer service call centers employers in Arizona.

Chamberlain Group Inc (Tucson TSC) (277 employees, TCR 1.0) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Chamberlain Group Inc (Tucson TSC) has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2019	1.0	1.0	2	1	0
2017	1.1	0.0	3	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · AZ · Tucson

159 Customer service call centers employers nationwide with a credible TCR · 9,594 rated employers in Arizona with headcount on file · 1,150 employers in Tucson, AZ · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	CSC El Paso	EL PASO, TX	1.1 TCR
NAICS-TCR	TN-Nashville Call Center	NASHVILLE, TN	1.1 TCR
NAICS-TCR	Tuscon, AZ East	TUCSON, AZ	1.1 TCR
NAICS-TCR	Alorica Business Solutions LLC- Niles	NILES, OH	1.1 TCR
STATE-SIZE	Casa Grande Price Industries	CASA GRANDE	277 FTE
STATE-SIZE	Phoenix Alaska Reservations	CHANDLER	277 FTE
STATE-SIZE	0400 GEODIS LOGISTICS	PHOENIX	277 FTE
STATE-SIZE	0401 AZ CTS Phoenix	TEMPE	277 FTE
CITY-NEAR	University of Arizona	Tucson	18,951 FTE
CITY-NEAR	Raytheon_Tucson_AZ_Airport Site	Tucson	9,878 FTE
CITY-NEAR	Tucson Medical Center	Tucson	4,407 FTE
CITY-NEAR	U.S. Border Patrol Sector - Tucson	Tucson	3,989 FTE
NAT-TCR	DRS Power Technologies Inc.	Fitchburg, MA	1.0 TCR
NAT-TCR	6962-Abs 0028 0227	El Centro, CA	1.0 TCR
NAT-TCR	Gerald Printing - Bowling Green	Bowling Green, KY	1.0 TCR
NAT-TCR	32-Ttco-Birmingham Rental	Birmingham, AL	1.0 TCR
NAT-SIZE	Meijer #65	Shelby Township, MI	277 FTE
NAT-SIZE	JACKSONVILLE 5934 Richard Street	Jacksonville, FL	277 FTE
NAT-SIZE	Jim Norton Toyota	Tulsa, OK	277 FTE
NAT-SIZE	2073-EJ-20730175-FO	Newark, NJ	277 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.