Employer · Tennessee

TN-Nashville Call Center

Nashville, TN · ~736 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
1.1
Avg TCR
2.6
Industry avg
0
Fatalities
Subscribe to safety-record updates (RSS)

The verdict

TN-Nashville Call Center runs at 40% of its industry's injury rate - far safer than the typical industry workplace, earning a grade A.

TN-Nashville Call Center: 1.1 TCR = 40% of industry BLS 2.6 · 4y Form 300A (see methodology below)

TN-Nashville Call Center safety composite

TN-Nashville Call Center scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 38%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

42/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 1.05 per 100 workers

Safer than 40% of industry peers

DART rate
D 0.34 per 100 workers

Safer than 38% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.4

2016→2019

TN-Nashville Call Center injury rate improved

TN-Nashville Call Center's TCR fell 0.4 from 1.1 in 2016 to 0.7 in 2019. Peak filing year was 2017 at 1.8 TCR. In 2019, DART was 0.32× this establishment's average TCR (severity share of cases).

2016=1.1 · 2017=1.8 · 2018=0.7 · 2019=0.7

OSHA ITA Form 300A scorecard

Establishment book 561422 · Nashville, TN AT/BELOW-IND · MID

Grade A · TCR 1.1 · 40% of ind

  • DART 0.3 DART
  • RANK #5/6
  • PHOTO CSC El Paso
  • BOOK 4y book
  • INJ 24 inj
  • SIZE ~736 FTE

Nearest TCR peer: CSC El Paso (0.0 TCR gap)

Read with this employer → · Industry book → · Tennessee employers → · Look up another →

TN-Nashville Call Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows TN-Nashville Call Center averages 1.1 TCR (40% of the industry BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

TN-Nashville Call Center TCR series: 2016=1.1 · 2017=1.8 · 2018=0.7 · 2019=0.7 · BLS 2.6

Where TN-Nashville Call Center falls in its industry

159 industry establishments

Safer than 40% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Tennessee alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 6 industry employers in Tennessee.

TN-Nashville Call Center (736 employees, TCR 1.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate TN-Nashville Call Center
TN-Nashville Call Center (736 employees, TCR 1.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

TN-Nashville Call Center has more employees than the industry median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2019 0.7 0.3 4 0 0
2018 0.7 0.0 4 0 0
2017 1.8 1.2 10 0 0
2016 1.1 0.4 6 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · TN · Nashville

159 industry employers nationwide with a credible TCR · 10,743 rated employers in Tennessee with headcount on file · 1,187 employers in Nashville, TN · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR CSC El Paso 1.1 TCR
NAICS-TCR Chamberlain Group Inc (Tucson TSC) 1.0 TCR
NAICS-TCR Tuscon, AZ East 1.1 TCR
NAICS-TCR Alorica Business Solutions LLC- Niles 1.1 TCR
STATE-SIZE Danny Herman Trucking 735 FTE
STATE-SIZE Tennessee Fulfillment Center 735 FTE
STATE-SIZE Golden Svcs 738 FTE
STATE-SIZE TriStar Hendersonville Medical Center 734 FTE
CITY-NEAR Parallon Enterprises, LLC 15,267 FTE
CITY-NEAR METROPOLITAN GOVT. OF NASHVILLE,& DAVIDSON COUNTY 10,278 FTE
CITY-NEAR METRO NASHVILLE PUBLIC SCHOOLS 9,049 FTE
CITY-NEAR TriStar Centennial Medical Center 3,106 FTE
NAT-TCR US SF Baltimore/Washington 485 1.1 TCR
NAT-TCR KIK Underground, LLC 1.1 TCR
NAT-TCR Brim's Imports 1.1 TCR
NAT-TCR Commercial Operations 1.1 TCR
NAT-SIZE Kansas City Vehicle and Powertrain Operations 736 FTE
NAT-SIZE LVCCLD 736 FTE
NAT-SIZE Jabil Circuit 736 FTE
NAT-SIZE Brakebush Irving, Inc. 736 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.