Customer service call centers · Indiana

Terre Haute Customer Service Center

Terre Haute, IN · ~39 workers · 3 years of OSHA Injury Tracking Application data.

C
Average Safety Record
0.0
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Terre Haute Customer Service Center runs at 0% of its industry's injury rate - about level with the typical Customer service call centers workplace, earning a grade C.

Terre Haute Customer Service Center: 0.0 TCR = 0% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

Terre Haute Customer Service Center safety composite

Terre Haute Customer Service Center scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

79/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0 per 100 workers

Safer than 100% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Terre Haute Customer Service Center held a steady TCR band

Terre Haute Customer Service Center's TCR held near 0.0 from 0.0 in 2016 to 0.0 in 2018. Peak filing year was 2016 at 0.0 TCR.

2016=0.0 · 2017=0.0 · 2018=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Terre Haute, IN AT/BELOW-IND · SMALL

Grade C · TCR 0.0 · 0% of ind

  • DART 0.0 DART
  • RANK P100
  • PHOTO CSC Tulsa
  • BOOK 3y book
  • INJ 0 inj
  • SIZE ~39 FTE

Nearest TCR peer: CSC Tulsa (0.0 TCR gap)

Read with this employer → · Industry book → · Indiana employers → · Look up another →

Terre Haute Customer Service Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Terre Haute Customer Service Center averages 0.0 TCR (0% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Terre Haute Customer Service Center TCR series: 2016=0 · 2017=0 · 2018=0 · BLS 2.6

Where Terre Haute Customer Service Center falls in its industry

159 Customer service call centers establishments

Safer than 100% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers
Terre Haute Customer Service Center (39 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Terre Haute Customer Service Center
Terre Haute Customer Service Center (39 employees, TCR 0.0) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Terre Haute Customer Service Center has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2018 0.0 0.0 0 0 0
2017 0.0 0.0 0 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · IN · Terre Haute

159 Customer service call centers employers nationwide with a credible TCR · 12,750 rated employers in Indiana with headcount on file · 194 employers in Terre Haute, IN · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR CSC Tulsa 0.0 TCR
NAICS-TCR WAH - East and West 0.0 TCR
NAICS-TCR Nelnet Servicing LLC 0.1 TCR
NAICS-TCR WAH East 0.1 TCR
STATE-SIZE Indiana Limestone Company Headquarters 39 FTE
STATE-SIZE Lafayette Operations Center 39 FTE
STATE-SIZE Spy Run Bldg 3 39 FTE
STATE-SIZE Carroll White REMC - Monticello 39 FTE
CITY-NEAR Terre Haute Regional Hospital 698 FTE
CITY-NEAR Union Hospital Terre Haute 697 FTE
CITY-NEAR Vigo County Government 662 FTE
CITY-NEAR City of Terre Haute 661 FTE
NAT-TCR GeoCare, Inc. DBA Home Instead Senior Care 0.0 TCR
NAT-TCR TX-01 0.0 TCR
NAT-TCR NJ-05 0.0 TCR
NAT-TCR CT-02 0.0 TCR
NAT-SIZE IMSAMET of Arizona - Goodyear, Az 39 FTE
NAT-SIZE Main - Hwy 90 39 FTE
NAT-SIZE Ngl Water Solutions, LLC-Orla 39 FTE
NAT-SIZE Infusion Partners - 1156 39 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.